Unfortunately, the mattress feels more like medium 'unfirm' and feels like you are sinking. Just expected more from the mattress.

Not quite as soft as I expected but after a couple of nights I'm sleeping great. I waited a couple of days for it to expand

This is the most comfortable bed I think I have ever slept in, it beats mine that I paid close to 4k for!!!

I love this bed!! I bought 2. It is soft, not firm like I have seen in the mattresses in a box... but not too soft. It really is like a hotel bed.

So far I like the mattress. It is a little firmer than my last one but still comfortable since I usually like them on the softer side.

It’s quite firm (think I ordered the firmest one) and really comfortable. Used on the floor for temporary situation and super thick. Loved it !

So far so good. I bought a twin size supper plus for my 7 year old and we love it! I thought that a mattress inside a box wasn't good but this passed my expectations

I would not say this is a Medium Firm mattress, this was very soft, too soft, we had to return it. On a positive side, the return process was fairly easy and they were extremely helpful.

I was hesitant to buy a bed in a box was pleasantly surprised at the quality & comfort of this mattress. It it firm but not hard. I couldn't be happier.

The package arrived 3 days early to our surprise. The setup was so easy and the mattress has been so far better than expected. The firmness is just right and no more aching back in the morning. Very happy with this product.