Thanks to the courier, it took almost a month to get here, can't say it was worth the wait either. It didn't puff out fully out of the packaging, and it's very soft to be a firm mattress. Needed something in a pinch, and this will do, but it's definitely not a long term solution for me.

There is zero support at all. I had high hopes however this is a total bust. I have no idea how this can be advertised as medium firm when it is total mush. When it says Hotel, I thought it would be similar to a hotel type of mattress and there would be support for head, neck and body. Save your money and keep looking.

The description said it was 12 inches high and it was only 9 inches high after three days out of the box. We had to keep our daughters broken box spring to make the bed high enough for her to get out of her bed. If I knew it be only 9 inches I would have picked another bed.

Very comfortable!

With mattresses being so expensive these days giving this member mark mattress a try was an easy decision. Bought for a guest bedroom, have had 3-4 different people sleep on it and they all said it was great. We will see how it holds up but for the price it’s definitely worth a try!

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

I bought this bed because my 4-5 year old GhostBed got drenched in black water. This bed is actually pretty nice. Firmed up nicely in about 2-3 days. Sleeps well; less tossing and turning. Medium soft, cushy and firm. It’s definitely comfortable. The only reason I can’t give this 5 stars is because (just like all box mattresses it seems) it’s not actually 12”. But neither was my 12” GhostBed so I guess that’s how it goes. Once foam gets compressed so tightly and stays that way for a period of time, it’ll never quite return back to what it used to be before. But in all honesty it’s cheaper and better than my “classic” GhostBed.

no support at all

It took a good day to fully decompress from the box. First night was not restful. It’s gotten better, but it’s not at all what I was looking for. It also claimed to be cooling, and I have been so warm. Good thing I kept my old mattress till I can find a new one.

There's nothing FIRM about this mattress. I called customer support & they were no help. I let them know I never slept on the mattress because of how uncomfortable it was, way too soft. They told me to give it a few days to settle, 5 days later it's just as bad. This is supposed to be a firm mattress, DO NOT BUY THIS MATTRESS IF YOU'RE LOOKING FOR A FIRM ONE.