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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,441 ratings1,563 reviews
  1. 5 stars70% (2,393)
  2. 4 stars12% (421)
  3. 3 stars6% (216)
  4. 2 stars4% (130)
  5. 1 star8% (281)

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Showing 541-550 of 1,563 reviews
Jul 27, 2021
Reviewer name: DB
3 out of 5 stars
3 out of 5 stars review

low quality

This mattress has not lived up to my expectations. It’s not an expensive mattress by any means but the quality is sub par. The top is not tight and is rumpling where I lay. It’s sinking also and my back is not happy. I wouldn’t purchase again. Sorry

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Jan 13, 2025
Reviewer name: Heidi
3 out of 5 stars
3 out of 5 stars review

Not 12 inches

The description said it was 12 inches high and it was only 9 inches high after three days out of the box. We had to keep our daughters broken box spring to make the bed high enough for her to get out of her bed. If I knew it be only 9 inches I would have picked another bed.

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark Team

We're sorry to learn about your experience, Heidi. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Aug 17, 2021
Reviewer name: Audrey
3 out of 5 stars
3 out of 5 stars review

Great sleep but doesn’t seem to last.

I’ve had this mattress for about a month and the pillow top is already separating from the mattress leaving lumps in places. Also none of my sheets will stay on it because of how slick the pillow top is. I love how comfortable it is, just wish the quality was holding up better!

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Jun 18, 2022
Reviewer name: Jae
3 out of 5 stars
3 out of 5 stars review

Definitely not as described!!!

There's nothing FIRM about this mattress. I called customer support & they were no help. I let them know I never slept on the mattress because of how uncomfortable it was, way too soft. They told me to give it a few days to settle, 5 days later it's just as bad. This is supposed to be a firm mattress, DO NOT BUY THIS MATTRESS IF YOU'RE LOOKING FOR A FIRM ONE.

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Sep 4, 2023
Reviewer name: Cathylynne
1 out of 5 stars
1 out of 5 stars review

NOT Medium Firm!

There is zero support at all. I had high hopes however this is a total bust. I have no idea how this can be advertised as medium firm when it is total mush. When it says Hotel, I thought it would be similar to a hotel type of mattress and there would be support for head, neck and body. Save your money and keep looking.

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Aug 14, 2020
Reviewer name: Nicole
3 out of 5 stars
3 out of 5 stars review

Happy over all

We have had this mattress for a few months now so i figured I'd write a review. First off it took quite a bit longer than my daughters Serta to mattress to open all the way up. Right away we noticed a very strong odor and figured it would go away after airing it, i was wrong. Mattress was comfortable and helped with a lot of my aches at first but not so much anymore as i feel like i just "sink" in now vs feeling contoured. We never noticed much of a "cooling" affect. Now back to the chemical smell... I unzipped the protector to see if i could figure out what layer of the bed had the strong smell and now i cannot get the protector back on! My fault for not reading the tag until after but if you are like me and planned on washing the protector every now and then- you can't and good luck getting it back on. Good mattress but definitely gets too soft after awhile and topper cannot be taken off.

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Jan 14, 2023
Reviewer name: paige
5 out of 5 stars
5 out of 5 stars review

The best!

I don’t have enough words to say about this mattress. Hands down the best mattress I’ve ever had in my life. I have never slept as good as I do now. Only flaw is that I have a hard time waking up in the morning because it’s so comfortable! It has the perfect cushion too!

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Apr 13, 2026
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bed

Great bed!!

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Dec 1, 2021
Reviewer name: Stinky
1 out of 5 stars
1 out of 5 stars review

Stinky

I purchased this mattress for my son. It arrived perfectly, it expanded perfectly, it was comfortable. I read that the mattress may have a sent that will go away. Not the case here after about 3 weeks of upping the windows the stinch was making me sick and my son who has asthma. I took the covering off to wash it to hopefully alleviate the sent only to find the foam had a huge stain on it as if it had gotten wet, which explains the odor. I am so mad. I have just thrown away money.

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Apr 2, 2026
Reviewer name: Love it
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Love my new bed

Helpful?3EZQ70BELA8J13583269056