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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,468 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (133)
  5. 1 star8% (285)
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Showing 531-540 of 1,574 reviews
Feb 15, 2023
Reviewer name: Suzanne
1 out of 5 stars
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Sep 27, 2025
Reviewer name: Jesse
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Medium Is

Little to soft.

Helpful?2KZ9C46TI1Q813583269056
Jun 7, 2026
Reviewer name: Weasie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I needed a mattress quickly and you delivered!

Pleased

Helpful?2KZ9C46TI1Q813583269056
Jul 27, 2021
Reviewer name: DB
3 out of 5 stars
3 out of 5 stars review

low quality

This mattress has not lived up to my expectations. It’s not an expensive mattress by any means but the quality is sub par. The top is not tight and is rumpling where I lay. It’s sinking also and my back is not happy. I wouldn’t purchase again. Sorry

Helpful?2KZ9C46TI1Q813583269056
Jun 15, 2021
Reviewer name: asil23
2 out of 5 stars
2 out of 5 stars review

Disappointed

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

Helpful?2KZ9C46TI1Q813583269056
Mar 3, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good mattress so far. Off gassing is a bit much.

Off gassing

Helpful?2KZ9C46TI1Q813583269056
Aug 31, 2021
Reviewer name: Kirk
5 out of 5 stars
5 out of 5 stars review

Love this mattress, we're impressed!

We bought the members mark 12" hotel foam mattress. I usually like a firm mattress, this said medium firm. It was super easy, you carefully cut the wrapping and it airs up instantly. We have slept without pain for a week now. No complaints here. Awesome mattress, especially for the price.

Helpful?2KZ9C46TI1Q813583269056
Apr 26, 2025
Reviewer name: Gina
3 out of 5 stars
3 out of 5 stars review

Get what you pay

I've had the medium queen size mattress almost a year. I bought it for my adjustable bed because I had read the good reviews, the cost, and the convience of it being shipped. At this time, I can honestly say it is not the best mattress for an adjustable bed. It has lost some of it's loft and I can sometimes feel the bars of the bed frame though it. I can extend the life of my mattress by flipping and turning it as I'm the only one sleeping on it but if two people sleep on it on a daily basis, it will not last long. Save your money for a better quality matress that you can test in person.

Helpful?2KZ9C46TI1Q813583269056
Dec 1, 2021
Reviewer name: Stinky
1 out of 5 stars
1 out of 5 stars review

Stinky

I purchased this mattress for my son. It arrived perfectly, it expanded perfectly, it was comfortable. I read that the mattress may have a sent that will go away. Not the case here after about 3 weeks of upping the windows the stinch was making me sick and my son who has asthma. I took the covering off to wash it to hopefully alleviate the sent only to find the foam had a huge stain on it as if it had gotten wet, which explains the odor. I am so mad. I have just thrown away money.

Helpful?2KZ9C46TI1Q813583269056
Feb 13, 2023
Reviewer name: Highly Disappointed
1 out of 5 stars
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.