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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 501-510 of 1,536 reviews
Nov 21, 2025
Lamont
1 out of 5 stars review

this mattress is terrible. only expands to 10 inches. when you sit or lay on it, it goes down to 2 inches. then when you want to return, they'll send a fedx truck to get it, but then , you are with out a bed. so to try and fix the problem, i brought a 4 inch pillow top. more money down the tube. in short, its junk

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark Team

We're sorry you were unhappy with the mattress, Lamont. Please contact Member Support at (888) 301-0322 and they'll do their best to make this right for you.

Sep 2, 2024
JD
3 out of 5 stars review

Verified Purchase

OK for the price...

The mattress we ordered is a little too rigid for my wife's liking... I think the plush would have been better for her comfort, but it wasn't available at the time. As for me, I can sleep on a rock, if I'm tired enough... I sleep just fine on the medium.

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Sep 1, 2024
FIrebeard
5 out of 5 stars review

Verified Purchase

Perfect for all sleepers

This mattress is absolutely perfect! It is exactly the right softness. I had tried two other mattresses previously. Before I had shoulder and back pains when I woke up in the morning, but, with this mattress I have no pain, whether I sleep on my back or sides.

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Dec 26, 2023
Mike
5 out of 5 stars review

Verified Purchase

Bed in a box is surprisingly comfortable

Very surprised with the comfort level from "bed in a box". Once it was removed from the box and left to rea h its full form and shape- about 20m- it was very comfortable and provided a great nights sleep. Purchased the matching platform also and was able to get that set up in minutes. All in all, for around $600, its a great value.

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Nov 10, 2024
Onion Ring Lover
4 out of 5 stars review

Verified Purchase

So far so good

We purchased this mattress to replace the Sealy Posturepedic mattress that was twice the cost and didn’t even last a year before sagging. We’ve had this one for close to a month and love it to this point. It did take a few nights to “break in” as other reviews have mentioned, but it is NOT hard as a rock as other reviews have said. I will return to this review when we get to the year mark and update it about the mattress durability.

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Mar 27, 2024
Raquel
3 out of 5 stars review

Verified Purchase

Strong smell

I am aware that these mattresses will have an odor when opening, that was expected. We are now about a month out from it being opened and I can still smell it when I walk into that room. I am seriously considering returning it regardless of the fact that it is comfortable. The smell is just overwhelming for me.

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Dec 9, 2021
Kendy
5 out of 5 stars review

Verified Purchase

Definitely A1

One of the best Mattresses I’ve purchased in a long time. Great quality as well as affordable. I set this up in my guest bedroom & had family in town for the thanksgiving holiday. They absolutely loved it! I got several complaints on how comfortable the bed was. I would definitely purchase again!

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Dec 2, 2025
MARTHA
1 out of 5 stars review

Medium firm purchased, its way to soft, zero support. I am so disappointed, my 10 year old mattress was way better. I threw away the packaging so return is out of the question and even if I had it how do you roll it back into the box? Mission impossible.

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Mar 8, 2022
Magoo
4 out of 5 stars review

Verified Purchase

Decent purchase

This was easy to open and The box is heavy FYI, if you are bringing it upstairs. It is a medium firmness, i think it is more soft to medium. I've slept on it for two weeks and it is comfortable, and it kind of conforms to your body. I am happy. I wanted a little more firmness, but it is fine.

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Dec 4, 2024
GW
4 out of 5 stars review

Verified Purchase

Came Recommended by Friend

The only draw back was being careful not to damage the mattress removing it from the vacuum seal / plastic wrap. Was a hidden bonus though; gave us the required wrap for the old mattress disposal in our area. Grandson loved it for says it is very comfortable and just the right firmness.

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