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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,468 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (133)
  5. 1 star8% (285)
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Showing 491-500 of 1,574 reviews
Sep 2, 2024
Reviewer name: JD
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

OK for the price...

The mattress we ordered is a little too rigid for my wife's liking... I think the plush would have been better for her comfort, but it wasn't available at the time. As for me, I can sleep on a rock, if I'm tired enough... I sleep just fine on the medium.

Helpful?2KZ9C46TI1Q813583269056
Dec 31, 2025
Reviewer name: Jennifer
2 out of 5 stars
2 out of 5 stars review

Worked in a jam. Picked up a mattress on the cheap after ours was ripped my movers. I also picked up 2 twin xl for 2 of my kids after they got new beds. I shoukd have known better for our adult bed. It was comfortable for a little over a year, then had noticeable dips and sag in the top layer. My partner and I both weigh between 140-150, so we aren't overly large people. Rotating the mattress didn't help prevent the sag. After 1.5 years my back couldn't take it anymore, and this mattress had to go. I'm also noticing a bit of sag in the 8 year old's mattress. She's under 100lbs AND doesn't live with us/sleep here full time. The top layer just doesn't hold up. No issues on the mattress for the 4yr old but... she's 4. Same thing there - that she doesn't sleep over at our place every night. Wishing I had just gotten innerspring mattresses for the kids, and gone back to our original mattress (Tuft and Needle) from the get go.

Helpful?2KZ9C46TI1Q813583269056
Nov 21, 2025
Reviewer name: FanofSams
1 out of 5 stars
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Feb 4, 2026
Reviewer name: Joseph
4 out of 5 stars
4 out of 5 stars review

Love this mattress

It's been a little over a year and we absolutely love this mattress. Putting on fitted sheets can take a little effort because of the weight, but no other complaints. Waking with no dull lower back pain was our primary goal and this firm mattress is the perfect for us!

Helpful?2KZ9C46TI1Q813583269056
Nov 21, 2025
Reviewer name: todd
4 out of 5 stars
4 out of 5 stars review

good enough but remain to be tested

Better than expected. I did NOT like memory form mattress because I prefer firmer mattress with steadily support. I hate the endless sinking feeling that my husband's old memory form had as well as others I have tried. But this memory form mattress from Sam's does not give me that sinking, unstable, wobble feeling when in bed. I choose firm and to me it's medium. But good enough. I think firm is ideal for face-up sleepers but less ideal for side sleepers. The remaining question is how long can it stay in shape without becoming too soft or even collapsing.

Helpful?2KZ9C46TI1Q813583269056
Nov 8, 2025
Reviewer name: Sk
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good If you are less than 100 lbs.

Bought this for my 2 years old. Toddlers need medium firm for their spine development. I waited 3 days to fully expand but It was still soft. It is softer than soft mattress. I am 240 lbs and when I sit side of the mattress I drowned all the way down to box spring. It is still okay for my 2 years old because she is only 35 lb but If we want to sit on it for putting her to sleep It is really annoying. So I returned and got the one with springs. My 3 stars goes to Sam's club customer service.

Helpful?2KZ9C46TI1Q813583269056
Oct 29, 2025
Reviewer name: Kat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

this mattress is high-quality and extremely comfortable and a great price. I even got up to the register and it was another $75 off as I could not believe it! I have a nectar mattress at home which I absolutely love but the quality of this is very comparable! For a third of the prize. Highly recommend

Helpful?2KZ9C46TI1Q813583269056
Jan 23, 2026
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Very disappointed.

Bought this mattress on 02/06/2023. It is now 3 years old and it is junk. A year ago it started to bunch up in places, and now sags with no support. From the sounds of others comments, no point in trying to get warranty service. Both my wife and I now have back problems.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark Team

We're sorry your mattress did not meet your expectations, James. If you would, please contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Dec 14, 2025
Reviewer name: Beth
1 out of 5 stars
1 out of 5 stars review

Not Satisfied

This is a complete letdown. Bought a queen and two twins. All three of them have some weird bunched up sections on the tops. The twins expanded ok. The queen barely reached 10 1/2 inches. The sheets will not stay on at all because the bed is so thin and slippery. It is the most uncomfortable mattress ever. My body is in such pain. Dropped a load of money and disappointed.

Helpful?2KZ9C46TI1Q813583269056
Dec 26, 2025
Reviewer name: SHAWNA
2 out of 5 stars
2 out of 5 stars review

Size does Matter

I purchased 2 Twin XL 12" medium mattresses to use with a King platform bed. While the mattresses expanded quickly, had no smell, and a perfect medium feel (not too soft/not too firm), they are not anywhere close to a Twin XL dimensions (38" x 80"). Within 15 minutes of unboxing, they each expanded to nearly 42" wide. Height only got to about 11" as well. 84" wide will not work on a 76 1/2" wide bed. I ordered online so they will be picked up, but it was a complete pain to have to plastic them up again for pick up.

Helpful?2KZ9C46TI1Q813583269056