I ordered in app and did a store pick up. This is NOT hotel premium as described. I received a regular Members Mark 12” mattress. I did not realize it until it was too late, I had it out of the box and the plastic was off. I would not have accepted this at the store if I had known. I actually passed up this item in the store wanting the better “Hotel Premier” product. Sam’s Club misrepresented this product and it’s too late for me to return, I had no way of getting it back to my vehicle after it was unrolled. I’m very disappointed

The mattress feels like it's already getting a permanent sag in it after only a month. But I guess you got what you pay for.

Member's Mark 12" Firm Memory foam mattress is exactly what I've been searching for in a mattress. It's consistently firm across the entire mattress and does not sag in the middle.

This might be a very good mattress if it fit. This Twin XL is 40 inches wide. The Mattress will not make Split King (4 inches of overhanging for the pair). NOT GOOD

Good mattress, but super soft for a firm mattress. Waiting for truck now for pickup to return. I think it was a return that was placed in the wrong box. It was stuffed in the box and not rolled like the illustration.

I was hesitant initially about a the brand, once I got it home let it settle. WOW what a difference this bed helped my back so much ! Only down side it’s bigger than my box spring.

Very easy to deal with. Delivered to our home and then open box. Unroll and cut plastic, wait for the mattress to inflate. Very comfortable. We own a king and two queens now.

This was our first purchase of a mattress in a box. Our guest slept on it for two nights and loved it. The cooling gel kept her cool throughout the night. This mattress works great on the Member’s Mark adjustable base.

It is very comfortable. Didn't have a smell as some other reviews mentioned. We left it to "rise" for 48 hours. First night on it, I slept all through the night, which I haven't done in years. It's not too soft or too firm.

It was a gift for my 93yr old mother who wasn’t sleeping. This was perfect for her paired with the mechanical base. She is very comfortable and sleeping now! Thank you Sams club. You never disappoint!