Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
Sort by |
Showing 541-550 of 1,564 reviews
Jan 13, 2025
Reviewer name: Heidi
3 out of 5 stars
3 out of 5 stars review

Not 12 inches

The description said it was 12 inches high and it was only 9 inches high after three days out of the box. We had to keep our daughters broken box spring to make the bed high enough for her to get out of her bed. If I knew it be only 9 inches I would have picked another bed.

Helpful?2KZ9C46TI1Q813583219214
reply from Member's Mark Team

We're sorry to learn about your experience, Heidi. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Mar 18, 2026
Reviewer name: Betzy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable

Sleeping on a cloud

Helpful?2KZ9C46TI1Q813583219214
Mar 7, 2026
Reviewer name: VinceL
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Soft mattress

Mattress is too soft

Helpful?2KZ9C46TI1Q813583219214
Mar 21, 2021
Reviewer name: Beeps
5 out of 5 stars
5 out of 5 stars review

I was a little nervous about ordering this mattress, didn't really know what to expect. I absolutely love it!! First it came earlier than expected. There was no odor like some people have claimed. It filled out perfectly. I did give it over 24 hrs before I slept on it. It is not a mattress that you sink into. It is a med firm I would say. I am a side sleeper and find it very comfy. I have not been able to sleep on my back for a long time but find I can in this. I don't want to get out of bed in the am. Also does not leave indentations where you sleep.

Helpful?2KZ9C46TI1Q813583219214
Jan 5, 2022
Reviewer name: Unjustthunder
5 out of 5 stars
5 out of 5 stars review

Was skeptical

I was very skeptical based on some of the reviews posted, but one night on it changed my mind. I didn't have any of the issues with the sides not inflating or staying flat. The mattress is very comfortable for being a medium firm and I prefer firm. If they had a firm option I totally would upgrade to it.

Helpful?2KZ9C46TI1Q813583219214
Apr 13, 2026
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bed

Great bed!!

Helpful?2KZ9C46TI1Q813583219214
Apr 2, 2026
Reviewer name: Love it
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Love my new bed

Helpful?2KZ9C46TI1Q813583219214
Feb 15, 2023
Reviewer name: Suzanne
1 out of 5 stars
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

Helpful?2KZ9C46TI1Q813583219214
reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 17, 2021
Reviewer name: Audrey
3 out of 5 stars
3 out of 5 stars review

Great sleep but doesn’t seem to last.

I’ve had this mattress for about a month and the pillow top is already separating from the mattress leaving lumps in places. Also none of my sheets will stay on it because of how slick the pillow top is. I love how comfortable it is, just wish the quality was holding up better!

Helpful?2KZ9C46TI1Q813583219214
Jun 15, 2021
Reviewer name: asil23
2 out of 5 stars
2 out of 5 stars review

Disappointed

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

Helpful?2KZ9C46TI1Q813583219214