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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 161-170 of 1,538 reviews
Sep 9, 2021
Paperno pizza
4 out of 5 stars review

Verified Purchase

Very soft. Not medium-firm.

Much softer than advertised but we wanted soft, so all good. Not medium or firm. No problems otherwise.

Helpful?3EZQ70BELA8J13583219214
Aug 8, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Comity

The most comfortable mattress I’ve ever slept on. Even without a boxspring or frame. Straight on the floor. Love it.

Helpful?3EZQ70BELA8J13583219214
Feb 20, 2023
J Holman
5 out of 5 stars review

Verified Purchase

Like sleeping on a cozy pillow

The mattress is medium, not too firm and not too soft. Bought for husband with neck and back problems.

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Nov 1, 2025
Dave
3 out of 5 stars review

Verified Purchase

Not really medium, more like a plush

Not very medium - feels more like a plush or soft than a medium. Luckily my son doesn’t mind it, so we will keep it as it is a pain to return.

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May 21, 2021
Mimi
5 out of 5 stars review

Verified Purchase

Firm but soft

3 Guests tested and all approve. Easy to unpack and set up. everyone so far commented great night sleep!

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Jul 17, 2021
Perry
3 out of 5 stars review

Verified Purchase

NEW TO BOX MATTRESS

1st time with a box mattress, did not know what to expect, 12" makes for a little taller bed. Had to get used to it. I think I like it.

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Jul 14, 2024
Kathleen
5 out of 5 stars review

Verified Purchase

Best sleep in a long time

The bed is luxuriously comfortable. The best combination between soft and firm. The price is extremely reasonable. Very happy with my purchase.

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Jan 15, 2021
Kate F
5 out of 5 stars review

Verified Purchase

Like a cloud

This was a gift for my grandparents along with the adjustable base. They make the perfect set. They love it and said it’s like sleeping on a cloud.

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Nov 17, 2022
Lang
2 out of 5 stars review

Verified Purchase

Mattress Purchase

The mattress doesn’t allow sheets to stay secure on it and it’s difficult to get out to bed because the mattress sinks in

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Mar 5, 2023
mvk
1 out of 5 stars review

Verified Purchase

Not medium firm at all

Mattress is too soft, I feel like I’m sinking in. No support whatsoever and I wake up with a sore neck and back everyday.

Helpful?3EZQ70BELA8J13583219214
reply from Member's Mark

We are sorry the mattress isn't supportive enough for you, mvk. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.