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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 141-150 of 1,538 reviews
Apr 27, 2024
Timmerz
4 out of 5 stars review

Verified Purchase

TWIN XL

I find it comfortable. The only concern is that if you sit on the edge of the mattress, it would be easy to slide off, If you stay in the middle of the mattress its fine. Being a TWIN XL mattress, it doesn't give much room for error. I purchased the Full size mattress a couple of years ago and I love it which is why I purchased this one.

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Mar 4, 2024
Shutterbug_03
5 out of 5 stars review

Verified Purchase

Great Mattress

I'm very happy with this medium-firm memory foam mattress. The plush top layer provides excellent pressure relief, and I find it supportive and comfortable for both sleeping and lying down. It took 48 hours for the mattress to fully expand according to the manufacturer's instructions, and it feels supportive and even throughout. While there was a slight initial odor, it dissipated within a day. Overall, this mattress has exceeded my expectations and provides a cloud-like feeling of comfort.

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Aug 16, 2024
Susan
5 out of 5 stars review

Verified Purchase

Pleasant surprise

My brother and his wife were coming to stay with us while their house was being finished. I decided to upgrade my guest room with a new mattress. The price was great, the delivery fast, and the mattress turned out to be surprisingly comfortable. You can spend more on a mattress, but why do it?

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Apr 3, 2022
Banananan
4 out of 5 stars review

Verified Purchase

Great deal.

This is the second memory foam mattress we've bought from Sam's Club. The first one we had for 14 years. The reviews on this one were that it was firm...really firm. I purchased this one just for the firmness. Well, i think it's on the soft side, my husband thinks it's too hard...but he wants to sleep on fluffy clouds. It's still a great mattress...and a great price.

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Mar 10, 2024
Unicorn Farts
5 out of 5 stars review

Verified Purchase

Surprisingly great

We replaced our old worn out Purple mattress with this one and we're happy. The King is easy to set up with just one person, and it quickly rose to 11.5 inches tall within a few hours and we went to sleep. We've both been sleeping great for about a month now, and our pain has improved a bit for both of us. Overall, this is a great budget friendly mattress that is easy to set up, and super comfortable for us.

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Dec 27, 2025
Destiny
3 out of 5 stars review

Not as firm as you think

Not as firm as I would like it. If you are looking for a bed that is stiff as a board, this isn’t the bed for you. It’s not bad, but not quite what I was looking for. It’s plushy with a firm feel. Overall, it’s not a bad mattress. I would have liked it to be firmer.

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Jan 23, 2026
James
1 out of 5 stars review

Very disappointed.

Bought this mattress on 02/06/2023. It is now 3 years old and it is junk. A year ago it started to bunch up in places, and now sags with no support. From the sounds of others comments, no point in trying to get warranty service. Both my wife and I now have back problems.

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reply from Member's Mark Team

We're sorry your mattress did not meet your expectations, James. If you would, please contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Dec 14, 2025
Beth
1 out of 5 stars review

Not Satisfied

This is a complete letdown. Bought a queen and two twins. All three of them have some weird bunched up sections on the tops. The twins expanded ok. The queen barely reached 10 1/2 inches. The sheets will not stay on at all because the bed is so thin and slippery. It is the most uncomfortable mattress ever. My body is in such pain. Dropped a load of money and disappointed.

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Dec 29, 2025
ROBYN
1 out of 5 stars review

Terrible product and impossible return

Defective-as others have stated, it has a lump in the middle. Bought it for my guest room. Contacted Sam’s through chat to find how to complete a return. They just said I needed to talk to the store. Store said I could put it back in the box (which is impossible) or wrap it in plastic. Then I get to stuff it into my car (which it won’t fit in) and drive it back. I also don’t live near Sam’s so this whole thing is incredibly inconvenient. I tried to upload a picture, but this app only gives me an error message.

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Feb 4, 2026
Joseph
4 out of 5 stars review

Love this mattress

It's been a little over a year and we absolutely love this mattress. Putting on fitted sheets can take a little effort because of the weight, but no other complaints. Waking with no dull lower back pain was our primary goal and this firm mattress is the perfect for us!

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