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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,324 ratings1,511 reviews
  1. 5 stars69% (2,309)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)
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Showing 91-100 of 1,511 reviews
Jun 19, 2024
GoPete
4 out of 5 stars review

Verified Purchase

Choose Firmness Wisely

Medium was pretty firm - my husband loved it and HATED the Firm. The Firm was like laying on a plank of pine wood with a blanket over it. The Ultra Plush works well for me - soft enough to sleep, where the medium was a bit on the firm side for me.

Helpful?2P0LE98T4IU013583219214
Aug 7, 2022
K White
5 out of 5 stars review

Verified Purchase

Easy and comfortable

Very easy to deal with. Delivered to our home and then open box. Unroll and cut plastic, wait for the mattress to inflate. Very comfortable. We own a king and two queens now.

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Nov 18, 2024
Rusty H
5 out of 5 stars review

Verified Purchase

Better sleep in a box.

I was skeptical about buying a bed in a box, but what a great decision! My wife is disabled and has sleep issues but she is actually sleeping better now. I’m so happy I decided to take a chance on this mattress.

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Jun 15, 2021
Elizabeth
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

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Apr 8, 2021
KeAni G
5 out of 5 stars review

Verified Purchase

A great nights rest

The mattress took just about 3-4 hrs to be at its full potential! It’s was supper soft the mattress molds to you like a glove. My fiancé and I could barely wake up we were getting such good rest.

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Oct 14, 2025
Kat
4 out of 5 stars review

Verified Purchase

Memory foam mattress

I wish they had mattresses set up to test for firmness. Our mattress was a little too soft. It's very comfortable to sleep on, but when you sit on the edge it feels squishy. We purchased the medium firm.

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Nov 26, 2022
Teresa
1 out of 5 stars review

Verified Purchase

Very soft, not medium-firm

Bed is supposed to be medium-firm. It is real soft. When we unrolled it, there was a gold of fabric that will not lay flat. We are returning this mattress.

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Aug 23, 2024
jab
1 out of 5 stars review

Verified Purchase

Firm but soft

Good mattress, but super soft for a firm mattress. Waiting for truck now for pickup to return. I think it was a return that was placed in the wrong box. It was stuffed in the box and not rolled like the illustration.

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Apr 28, 2024
GL
4 out of 5 stars review

Verified Purchase

More plush than firm.

Nice bed but super soft. Not a med firm by any means but a great value. If you want a med firm, this is not the bed. It is more like a med plush.

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Dec 31, 2025
Brandi
5 out of 5 stars review

Verified Purchase

Memory foam mattress

My husband and I got this mattress for our son. He absolutely loves it. Money well spent. He's a bigger kiddo and the mattress seems to be holding up great. I wish I didn't spend $1,000 on the mattress I got and bought this one for me as well.

Helpful?2P0LE98T4IU013583219214