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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 501-510 of 1,553 reviews
Dec 6, 2024
Reviewer name: Mary Mccormick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better sleep

These have always been my go to mattresses. I think I’ve had one for 10+ years and it’s still my favorite bed. I bought this twin size one for my son to go in his hospital bed because it works so much better when your bed bound than any hospital mattress can give you

Helpful?3EZQ70BELA8J13583119523
Dec 2, 2025
Reviewer name: MARTHA
1 out of 5 stars
1 out of 5 stars review

Medium firm purchased, its way to soft, zero support. I am so disappointed, my 10 year old mattress was way better. I threw away the packaging so return is out of the question and even if I had it how do you roll it back into the box? Mission impossible.

Helpful?3EZQ70BELA8J13583119523
Feb 23, 2025
Reviewer name: Mmmmm
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice bed

Nice bed not as good of quality as the one I bought in this brand 4 years ago but still nice just. was wishing it was the same. It’s a little softer than the previous. Only perched a new one because wanted a bigger bed had a queen and just bought the king. Would still highly recommend. Just wanted to let everyone know it is quite a bit softer.

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Dec 4, 2024
Reviewer name: GW
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Came Recommended by Friend

The only draw back was being careful not to damage the mattress removing it from the vacuum seal / plastic wrap. Was a hidden bonus though; gave us the required wrap for the old mattress disposal in our area. Grandson loved it for says it is very comfortable and just the right firmness.

Helpful?3EZQ70BELA8J13583119523
Sep 28, 2024
Reviewer name: Trent
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable! Great Price!

Great value for the quality of mattress. We bought this for our daughter’s room. This is perfect for a young kid. The softness is a little plush for my liking but I prefer a firm bed, but it’s perfect softness right out of the box according to my wife and daighter.

Helpful?3EZQ70BELA8J13583119523
Sep 10, 2023
Reviewer name: Gilbert
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Self inflatable mattress are the worse!

I returned a self-inflating mattress i had for 2 year s that collapse in the middle after 1 year. This mattress is promoted as being a hotel mid-firm mattress and It is the worst! You sink immediately into the mattress upon laying down. It has no support!!! It is also a self inflating mattress! I will be returning it once i can afford a REAL MATTRESS that requires 2 people to deliver it!!

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress, Gilbert. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 21, 2025
Reviewer name: todd
4 out of 5 stars
4 out of 5 stars review

good enough but remain to be tested

Better than expected. I did NOT like memory form mattress because I prefer firmer mattress with steadily support. I hate the endless sinking feeling that my husband's old memory form had as well as others I have tried. But this memory form mattress from Sam's does not give me that sinking, unstable, wobble feeling when in bed. I choose firm and to me it's medium. But good enough. I think firm is ideal for face-up sleepers but less ideal for side sleepers. The remaining question is how long can it stay in shape without becoming too soft or even collapsing.

Helpful?3EZQ70BELA8J13583119523
Nov 27, 2025
Reviewer name: TAMEEKA
5 out of 5 stars
5 out of 5 stars review

Exceeded my expectations!

I was in a financial and time crunch. I recently moved and had to purchase a matress quickly. Admittedly, I turned my nose up, assuming the store brand would not be comparable to the major matress brands. Bae-be was I wrong, wrong-wrong. This bed is firm like I like and applies the perfect amount of pressure to my lower back.

Helpful?3EZQ70BELA8J13583119523
Dec 9, 2021
Reviewer name: Kendy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Definitely A1

One of the best Mattresses I’ve purchased in a long time. Great quality as well as affordable. I set this up in my guest bedroom & had family in town for the thanksgiving holiday. They absolutely loved it! I got several complaints on how comfortable the bed was. I would definitely purchase again!

Helpful?3EZQ70BELA8J13583119523
Nov 21, 2025
Reviewer name: Lamont
1 out of 5 stars
1 out of 5 stars review

this mattress is terrible. only expands to 10 inches. when you sit or lay on it, it goes down to 2 inches. then when you want to return, they'll send a fedx truck to get it, but then , you are with out a bed. so to try and fix the problem, i brought a 4 inch pillow top. more money down the tube. in short, its junk

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark Team

We're sorry you were unhappy with the mattress, Lamont. Please contact Member Support at (888) 301-0322 and they'll do their best to make this right for you.