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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 511-520 of 1,553 reviews
Dec 4, 2025
Reviewer name: James
2 out of 5 stars
2 out of 5 stars review

Medium feels like ultra plush

The reviews about it being too soft are correct. I have another memory foam mattress. Different brand. That is plush and isn’t nearly as soft as this medium. It feels like you went to sleep on an air mattress and woke up in the middle of the night and it was flat. This is excessive. I like plush. But this is next level. It almost has me wondering if they put the wrong one in the box

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Sep 9, 2024
Reviewer name: Jochst
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

An awesome surprise!!

Was greatly surprised by the comfort of a mattress in a box. We ordered the twin in a firm one and it’s great. Haven’t slept on it as we got it for a guest bed, but did lay on it to test it out. Hubby tried it out also and said he could easily sleep thru the nite on it:-)

Helpful?3EZQ70BELA8J13583119523
Nov 21, 2025
Reviewer name: Lamont
1 out of 5 stars
1 out of 5 stars review

this mattress is terrible. only expands to 10 inches. when you sit or lay on it, it goes down to 2 inches. then when you want to return, they'll send a fedx truck to get it, but then , you are with out a bed. so to try and fix the problem, i brought a 4 inch pillow top. more money down the tube. in short, its junk

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark Team

We're sorry you were unhappy with the mattress, Lamont. Please contact Member Support at (888) 301-0322 and they'll do their best to make this right for you.

Sep 28, 2024
Reviewer name: Trent
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable! Great Price!

Great value for the quality of mattress. We bought this for our daughter’s room. This is perfect for a young kid. The softness is a little plush for my liking but I prefer a firm bed, but it’s perfect softness right out of the box according to my wife and daighter.

Helpful?3EZQ70BELA8J13583119523
Dec 9, 2021
Reviewer name: Kendy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Definitely A1

One of the best Mattresses I’ve purchased in a long time. Great quality as well as affordable. I set this up in my guest bedroom & had family in town for the thanksgiving holiday. They absolutely loved it! I got several complaints on how comfortable the bed was. I would definitely purchase again!

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Dec 28, 2023
Reviewer name: Kevin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable Mattress

Our daughter graduated from college and moved out so we gave her all the furniture in her room. We were going to buy an air mattress for temporary use for guests but decided to get this mattress for them during the holidays. Everyone who slept on it commented on how comfortable it is. Definitely a good purchase and can now become permanent for guests visiting over the next few years.

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Nov 21, 2025
Reviewer name: todd
4 out of 5 stars
4 out of 5 stars review

good enough but remain to be tested

Better than expected. I did NOT like memory form mattress because I prefer firmer mattress with steadily support. I hate the endless sinking feeling that my husband's old memory form had as well as others I have tried. But this memory form mattress from Sam's does not give me that sinking, unstable, wobble feeling when in bed. I choose firm and to me it's medium. But good enough. I think firm is ideal for face-up sleepers but less ideal for side sleepers. The remaining question is how long can it stay in shape without becoming too soft or even collapsing.

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Sep 1, 2024
Reviewer name: FIrebeard
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for all sleepers

This mattress is absolutely perfect! It is exactly the right softness. I had tried two other mattresses previously. Before I had shoulder and back pains when I woke up in the morning, but, with this mattress I have no pain, whether I sleep on my back or sides.

Helpful?3EZQ70BELA8J13583119523
Dec 6, 2024
Reviewer name: Mary Mccormick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better sleep

These have always been my go to mattresses. I think I’ve had one for 10+ years and it’s still my favorite bed. I bought this twin size one for my son to go in his hospital bed because it works so much better when your bed bound than any hospital mattress can give you

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Nov 21, 2025
Reviewer name: ERICH
2 out of 5 stars
2 out of 5 stars review

Measurements off not Twin XL sized

Delivery from different locations took longer than initially projected. One box was overstuffed, as if it had been repackaged. After a few days they mattress was about 10.5 tall and 4 inches too wide at 42". They have been slept on 2 weeks and unpacked about a month. Still over 40" wide, making the 2 5-6 inches wider than a split king should be. Its risen a bot to almost 11", but still an inch short of 12" expected. It is plenty plush and not uncomfortable to sleep on but sheets and mattress pads were strained fitting over and likely why they measure narrower now. Not sure they'd stay compressed width wise with both off.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark Team

We're sorry to learn you are unhappy with your mattress, ERICH. Please contact Member Support at (888) 301-0332 and they'll do their best to make this right for you.