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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 481-490 of 1,553 reviews
Dec 14, 2023
Reviewer name: T Austin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than Purple!

We purchased this mattress for a second home and it’s the most comfortable mattress I’ve ever slept on. Much better than our Purple mattress and more affordable.

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Feb 18, 2026
Reviewer name: Trenise
5 out of 5 stars
5 out of 5 stars review

Good Mattress!

I brought this mattress for my son to replace his old mattress. This mattress is perfect for him! I slept on it as well. Very comfortable and does not dip like some of the reviews stated.

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Mar 14, 2023
Reviewer name: ex_employee
5 out of 5 stars
5 out of 5 stars review

best mattress EVER

I have chronic back and knee pain. The first night I slept on this I was out like a light. It’s firm enough where you don’t feel like you’re sinking, but pliable enough that you feel like you’re laying on air. Amazing quality. We LOVE our mattress

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Sep 14, 2022
Reviewer name: kme202
1 out of 5 stars
1 out of 5 stars review

Disappointing

I've had this mattress about two months now, and it never really settled like it was supposed to. Didn't reach the height it was described as and very lumpy in places. Very disappointing.

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Nov 16, 2020
Reviewer name: MamaSherk
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not A Great Mattress

Ok for the price if you don’t care if it’s truly a 12” mattress. Had it open for 5 days and never inflated to the 12”. Was about 10-1/2”. Smell didn’t dissipate either. Returned this item.

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Apr 17, 2024
Reviewer name: NancyT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable mattress

Very comfortable mattress. This is on an antique 4 poster bed which has never been comfortable, but it is now! I am quite impressed and happy to have this now in our guest bedroom.

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Nov 22, 2024
Reviewer name: Wanda
1 out of 5 stars
1 out of 5 stars review

Soft not medium

This mattress is not medium. It's pretty soft and has no support. May be a decent mattress for a child or teen but a grown adult, no. I do not recommend.

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reply from Member's Mark Team

We're sorry the mattress wasn't right for you, Wanda. Please contact Member Support at (888) 301-0332 and they can assist you with an exchange or return.

Apr 1, 2021
Reviewer name: Young74
4 out of 5 stars
4 out of 5 stars review

Not what we expected!

The box said medium firm but this mattress is not even close to being a slight bit firm! I gave it 4 stars because although I wanted firm, this mattress made me realize that i don't know what i want! I love this mattress!!!

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Sep 8, 2024
Reviewer name: Artc
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A little too soft

Nice mattress for the price but I would definitely go with the firm instead of the medium. The medium is a bit too soft for me and makes it difficult to move around .

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Jul 16, 2020
Reviewer name: Don4
1 out of 5 stars
1 out of 5 stars review

Too soft

Purchased a week ago and have had a sore back every morning i awoke. It seems to have a pillow top layer on top of the memory foam making the mattress way too soft. Very disappointed. Hopefully i can return it with no problem.

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