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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 471-480 of 1,553 reviews
Nov 26, 2020
Reviewer name: concorde
4 out of 5 stars
4 out of 5 stars review

Not without issues

I like the semi firm mattress. With that said, I would like to report 2 issues: 1. I ordered online, item came without original box, which is having wheels for easy movement. 2. Top part of the mattress is getting wavy after every use.

Helpful?3EZQ70BELA8J13583119523
Mar 2, 2024
Reviewer name: Damaged From Factory
1 out of 5 stars
1 out of 5 stars review

Damaged from factory

Item was damaged it expanded once out of the box bigger than what can fit in vehicle. Customer service phone, online , and in person would not partial refund for damaged product

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Jul 16, 2025
Reviewer name: NickInAr
3 out of 5 stars
3 out of 5 stars review

Not for me

Bought this to replace a Serta Memory Foam, but it is not cutting it for me. I'm a small woman and already feeling an indentation just a few months in. We bought the medium, but I now I'm afraid to try the firm

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Nov 25, 2024
Reviewer name: Hannah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

sleeping much better!

I sleep so much better on this mattress! I had been sleeping on the same mattress for 15 years. I was much needed for an upgrade. I have gotten some of the best sleep I've had in years lately. And I love that it also keeps me cooler at night.

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Jan 30, 2021
Reviewer name: Love
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too low and hurt my back

The bed has not got to the height is supposed to be is very low and it hurts my child back so i had to get a air bed for her i will never get a bed in a box again

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Dec 27, 2023
Reviewer name: ADROST
1 out of 5 stars
1 out of 5 stars review

Too soft

The mattress did not expanded to 12 inch, only to 8. Otherwise the mattress was soft but maybe too soft for some with back issues. I sent it back and got a refund.

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Dec 16, 2022
Reviewer name: Eldon
5 out of 5 stars
5 out of 5 stars review

Great Value

At $399 I thought I'd take the chance and get in hopes of helping back pain and thankfully it did just that! With my old mattress I would wake throughout the night with terrible hip and back pain. With this one I sleep great.

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Nov 20, 2023
Reviewer name: Gokay
2 out of 5 stars
2 out of 5 stars review

Not 12 inches

I have purchased one in the past. This one did not fully expand in one corner. After 48 hours. And measuring its barely 10 inches. But comfortable. Price should be reduced.

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Jun 24, 2024
Reviewer name: Larry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Price for Comfortable Mattress

I was a bit apprehensive about this type of mattress, but so far it is very comfortable and I'm sleeping much better. I bought the TWIN-XL, nice size.

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Aug 15, 2023
Reviewer name: Sjo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable mattress

Nice but not luxurious mattress; but I am a 115 pound small person. I would not recommend this mattress for a large or heavy person, but I’m very pleased with comfort end price.

Helpful?3EZQ70BELA8J13583119523