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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 461-470 of 1,553 reviews
Mar 11, 2021
Reviewer name: BDF
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress in a Box

This mattress is very comfortable! If you live by yourself, you might need someone to help move the box. It is very heavy & awkward. But, I'm very happy with the mattress.

Helpful?3EZQ70BELA8J13583119523
May 13, 2021
Reviewer name: LynnM
1 out of 5 stars
1 out of 5 stars review

Regret this purchase

I waited years for a new mattress. This was BIG deal. We gave it 48 hours to expand & air out. It's been about 2 months & the odor won't go away. It's almost a mildewy smell. Awful.

Helpful?3EZQ70BELA8J13583119523
Feb 7, 2024
Reviewer name: FABULOUS 50s
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Be prepared to back away quickly!!

Super happy with this mattress. We purchased a different mattress (not this brand) and it did not properly expand. This one expanded right away. No bad odors. 10 out 10. Highly recommend! Our kiddo is extremely happy.

Helpful?3EZQ70BELA8J13583119523
Feb 18, 2026
Reviewer name: Trenise
5 out of 5 stars
5 out of 5 stars review

Good Mattress!

I brought this mattress for my son to replace his old mattress. This mattress is perfect for him! I slept on it as well. Very comfortable and does not dip like some of the reviews stated.

Helpful?3EZQ70BELA8J13583119523
Aug 26, 2024
Reviewer name: RGC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome bed for back health

Love this bed! We had a sleep number for 20+ years and needed a firm mattress, this is just as good and a great price! Plus you just open up the box and the bed is ready in a few hours!

Helpful?3EZQ70BELA8J13583119523
May 18, 2023
Reviewer name: Bell3
1 out of 5 stars
1 out of 5 stars review

Quality poor

Bought this 16 months ago. Went to change sheets and move bed and discovered mold on the bottom of mattress. Its always had a mattress protector on it and has never been wet or soiled in anyway. Mold is only on the bottom of the mattress

Helpful?3EZQ70BELA8J13583119523
Nov 29, 2025
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Aug 21, 2020
Reviewer name: sleep
4 out of 5 stars
4 out of 5 stars review

Great mattress

This is a very nice mattress. At first I felt it was a bit too firm, and I prefer a softer mattress that still is supportive. It did take a couple weeks of sleeping on it to start feeling a bit softer and is now the right mix of soft and supportive.

Helpful?3EZQ70BELA8J13583119523
Jul 24, 2024
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

Great value for a good mattress. Not too soft, not too firm. Left to expand for 24 hours though I don’t think it needed that much time. No smells like some other mattresses I’ve purchased.

Helpful?3EZQ70BELA8J13583119523
Jan 5, 2024
Reviewer name: Michelle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Surprise

First time I have purchased a mattress that did not require a box spring. I thought it looked a little thin it was for a guest bedroom. However guest said it slept nicely.

Helpful?3EZQ70BELA8J13583119523