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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 451-460 of 1,553 reviews
Jan 25, 2024
Reviewer name: TBah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

5 Stars from this family!

My Son is enjoying his new comfy, all in one mattress!⭐️⭐️⭐️⭐️⭐️Five stars for the detail this option provides. There’s zero need for a boxspring. We ❤️Love it!

Helpful?3EZQ70BELA8J13583119523
Feb 3, 2023
Reviewer name: AD
5 out of 5 stars
5 out of 5 stars review

Amazing Quality

So at first I saw “bed in a box “ and thought it would be too soft for my comfort. I was very impressed and still am a couple weeks later after my purchase. I highly recommend this bed to anybody with back problems.

Helpful?3EZQ70BELA8J13583119523
May 20, 2021
Reviewer name: itsucks
1 out of 5 stars
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

Helpful?3EZQ70BELA8J13583119523
Nov 29, 2025
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Nov 16, 2020
Reviewer name: MamaSherk
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not A Great Mattress

Ok for the price if you don’t care if it’s truly a 12” mattress. Had it open for 5 days and never inflated to the 12”. Was about 10-1/2”. Smell didn’t dissipate either. Returned this item.

Helpful?3EZQ70BELA8J13583119523
Jun 26, 2024
Reviewer name: Summer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful purchase

Very nice and very comfortable mattress we got this for our kids going to college and he's sleeping really well on it I would recommend people buying it

Helpful?3EZQ70BELA8J13583119523
Jan 1, 2026
Reviewer name: Dayana
5 out of 5 stars
5 out of 5 stars review

best sleep yet

we had just moved to our new apartment and needed a bed that was cool and didn't feel hot. it has been a game changer. to those that worry about firmness, go for the medium or firm it will soften up over time.

Helpful?3EZQ70BELA8J13583119523
Sep 7, 2023
Reviewer name: VB Kev
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Extra good sleepy time

The mattress is cooler than my last one. I immediately slept better from day one. Also bought online cheaper than the store. Free shipping. Will buy again without hesitation.

Helpful?3EZQ70BELA8J13583119523
Dec 6, 2023
Reviewer name: KD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Not too firm and not to soft- just right!

This is our second Member’s Mark mattress. I’ve been referred to as Goldilocks by my husband because of how many mattresses I haven’t liked. This was is just right!

Helpful?3EZQ70BELA8J13583119523
Jun 7, 2025
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Didn't last

I weigh 180, in less than a year there was a crater in the bed. It was comfortable for a few months, though softer than expected. Broke down very quickly. Now it's really uncomfortable, offers no support.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Jason. Please note all of our mattresses come with a 10-year manufacturer's warranty. We'd like to assist you further, please contact Member Support at (888) 301-0332.