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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 441-450 of 1,553 reviews
Feb 7, 2022
Reviewer name: Nicole4102
2 out of 5 stars
2 out of 5 stars review

Sags

I bought this mattress in June of '21 and it's already sagging in the middle. Also, the fabric on the top is loose and bunching under the fitted sheet. 2 stars because I liked it when I first got it. Wish I had returned it.

Helpful?3EZQ70BELA8J13583119523
Jan 25, 2024
Reviewer name: TBah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

5 Stars from this family!

My Son is enjoying his new comfy, all in one mattress!⭐️⭐️⭐️⭐️⭐️Five stars for the detail this option provides. There’s zero need for a boxspring. We ❤️Love it!

Helpful?3EZQ70BELA8J13583119523
Jan 10, 2026
Reviewer name: Alex
3 out of 5 stars
3 out of 5 stars review

Size Matters

Although the mattress is advertised as 12 inches, mine has only reached 10.5 inches and it's been 5 days. Other than that I do feel like it's super comfy! But since it's not expanded fully it's not sitting on my box spring correctly

Helpful?3EZQ70BELA8J13583119523
May 20, 2021
Reviewer name: itsucks
1 out of 5 stars
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

Helpful?3EZQ70BELA8J13583119523
Sep 23, 2021
Reviewer name: Eve H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Like being cradled on a cloud.

As soon as I got on the mattress I was cradled and comforted. Fell right to sleep at bedtime. What more can I say, this was the right choice in matress for me.

Helpful?3EZQ70BELA8J13583119523
Jan 1, 2026
Reviewer name: Dayana
5 out of 5 stars
5 out of 5 stars review

best sleep yet

we had just moved to our new apartment and needed a bed that was cool and didn't feel hot. it has been a game changer. to those that worry about firmness, go for the medium or firm it will soften up over time.

Helpful?3EZQ70BELA8J13583119523
Aug 15, 2023
Reviewer name: Sjo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable mattress

Nice but not luxurious mattress; but I am a 115 pound small person. I would not recommend this mattress for a large or heavy person, but I’m very pleased with comfort end price.

Helpful?3EZQ70BELA8J13583119523
Nov 26, 2020
Reviewer name: concorde
4 out of 5 stars
4 out of 5 stars review

Not without issues

I like the semi firm mattress. With that said, I would like to report 2 issues: 1. I ordered online, item came without original box, which is having wheels for easy movement. 2. Top part of the mattress is getting wavy after every use.

Helpful?3EZQ70BELA8J13583119523
Feb 18, 2022
Reviewer name: bob27
1 out of 5 stars
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

Helpful?3EZQ70BELA8J13583119523
Aug 18, 2023
Reviewer name: Kathy H
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.