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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 431-440 of 1,553 reviews
Jan 15, 2025
Reviewer name: Many
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buyer

At first, I thought it wouldn't be such a good purchase because I received a mattress in a box, but I actually recommend it. It's very comfortable and has nothing to envy of those super expensive mattresses.

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Feb 7, 2024
Reviewer name: FABULOUS 50s
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Be prepared to back away quickly!!

Super happy with this mattress. We purchased a different mattress (not this brand) and it did not properly expand. This one expanded right away. No bad odors. 10 out 10. Highly recommend! Our kiddo is extremely happy.

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Nov 29, 2025
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

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reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Feb 20, 2024
Reviewer name: John
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

ZZZ

While it’s described as medium firm, it is actually very soft. That said, it is also quite comfortable. So for the price it was a good purchase but I’d remove the word firm from the definition. Longevity?

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May 15, 2025
Reviewer name: JQ
5 out of 5 stars
5 out of 5 stars review

After 5 years

Got this mattress during COVID (20) and still have today (25) and no problems with it, no sink ins, still soft, the cover is a little wrinkle but other then that still in good shape.

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Jun 26, 2024
Reviewer name: Summer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful purchase

Very nice and very comfortable mattress we got this for our kids going to college and he's sleeping really well on it I would recommend people buying it

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Dec 31, 2020
Reviewer name: RR
3 out of 5 stars
3 out of 5 stars review

Question on the bed frame

I ordered Hotel queen mattress and the size is bigger than the box spring and the queen frame I have. Now wondering what frame I need for this thing, otherwise I have to return and reorder the traditional queen

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Jul 24, 2024
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

Great value for a good mattress. Not too soft, not too firm. Left to expand for 24 hours though I don’t think it needed that much time. No smells like some other mattresses I’ve purchased.

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Dec 21, 2021
Reviewer name: Rhonda L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best mattress anywhere!

We bought this mattress for our RV & love it so much we replaced all the mattresses in our home! It's that comfortable! Support in all the right places, yet super soft & comfy.

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Aug 21, 2020
Reviewer name: sleep
4 out of 5 stars
4 out of 5 stars review

Great mattress

This is a very nice mattress. At first I felt it was a bit too firm, and I prefer a softer mattress that still is supportive. It did take a couple weeks of sleeping on it to start feeling a bit softer and is now the right mix of soft and supportive.

Helpful?3EZQ70BELA8J13583119523