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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,473 ratings1,576 reviews
  1. 5 stars69% (2,410)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (134)
  5. 1 star8% (287)
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Showing 421-430 of 1,576 reviews
Aug 3, 2024
Reviewer name: Jaimi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good Bed for the price

This bed is very comfortable. I wish the outside edges were more structured because it’s very soft/squishy when you sit on the edge of the bed. Also it smells super bad and after 10 days the smell hasn’t dissipated.

Helpful?2KZ9C46TI1Q813583119523
Mar 1, 2024
Reviewer name: Alicia and Brenton Floyd
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Matress

Very comfortable. Im sleeping so mich better than i used to. Our old bed was sinking down about the time we bought this (right before we bought this one). Once it expanded we havent had any problems. Even comfortable after surgery.

Helpful?2KZ9C46TI1Q813583119523
Sep 8, 2024
Reviewer name: Artc
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A little too soft

Nice mattress for the price but I would definitely go with the firm instead of the medium. The medium is a bit too soft for me and makes it difficult to move around .

Helpful?2KZ9C46TI1Q813583119523
Aug 29, 2023
Reviewer name: Melissa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Blown away

I’ve bought mattresses with Sam’s before but never the member’s mark brand. Exceeded my expectations and will buy the same style in the future for guest rooms.

Helpful?2KZ9C46TI1Q813583119523
May 20, 2021
Reviewer name: itsucks
1 out of 5 stars
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

Helpful?2KZ9C46TI1Q813583119523
Sep 23, 2021
Reviewer name: Eve H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Like being cradled on a cloud.

As soon as I got on the mattress I was cradled and comforted. Fell right to sleep at bedtime. What more can I say, this was the right choice in matress for me.

Helpful?2KZ9C46TI1Q813583119523
Feb 18, 2022
Reviewer name: bob27
1 out of 5 stars
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

Helpful?2KZ9C46TI1Q813583119523
Nov 15, 2023
Reviewer name: Danielle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not bad for a boxed matress

So far we enjoy the medium firmness of the bed. The corners hasn't fully rised up? But other than that its cool feeling & works will with the Member's Mark adjustable base.

Helpful?2KZ9C46TI1Q813583119523
Aug 18, 2023
Reviewer name: Kathy H
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

Helpful?2KZ9C46TI1Q813583119523
reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 29, 2025
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

Helpful?2KZ9C46TI1Q813583119523
reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.