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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,426 ratings1,553 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 421-430 of 1,553 reviews
Apr 4, 2023
Reviewer name: Jasmine
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cloud like bed

It shipped fast, it was easy to set up, and the bed itself is good quality. It’s soft, comfortable, hugs your body well. Also for the price it ain’t bad.

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Aug 27, 2021
Reviewer name: C L
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

More firm than expected

It says medium but it felt like a rock to me. Thankfully they accept a return. Note for COVID mattress returns all you need to do it cut the mattress tags off and return. Then discard mattress on your own.

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Feb 18, 2022
Reviewer name: bob27
1 out of 5 stars
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

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Nov 4, 2022
Reviewer name: Geoff
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sams Mark Hotel Mattress 12"

This is a good quality mattress for someone who likes a soft bed, this was for a guest bed but it would not be my choice personally as I prefer a firmer mattress. Good bang for the buck though!

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Feb 18, 2026
Reviewer name: Trenise
5 out of 5 stars
5 out of 5 stars review

Good Mattress!

I brought this mattress for my son to replace his old mattress. This mattress is perfect for him! I slept on it as well. Very comfortable and does not dip like some of the reviews stated.

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Dec 23, 2023
Reviewer name: Doug
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than an air mattress!

Good choice for when I have more guests than beds. And after they've gone, I can put it in a vacuum storage bag and roll it up to put in the closet until I need it again.

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Jan 21, 2023
Reviewer name: Myriam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bed frame and mattress

This mattress is very comfortable I love my bed I just had knee replacement it feels wonderful with the adjustable bed frame and the price is reasonable

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Jan 26, 2021
Reviewer name: Sanya
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleased with this mattress.

So much better than my old Beauty Rest mattress. Not hard and not to soft. First time I have woken up in a while without a back ache. It did have a smell but it went away as it sat. Good price for a decent mattress.

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Jul 24, 2024
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

Great value for a good mattress. Not too soft, not too firm. Left to expand for 24 hours though I don’t think it needed that much time. No smells like some other mattresses I’ve purchased.

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Aug 18, 2023
Reviewer name: Kathy H
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.