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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,322 ratings1,510 reviews
  1. 5 stars69% (2,307)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)
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Showing 141-150 of 1,510 reviews
Jul 15, 2024
NN
5 out of 5 stars review

Verified Purchase

Happy kid

This was purchased for my 21 year-old nephew and he loves it. He no longer wakes up sore and actually sleeps through the night.

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Jun 29, 2025
SJC
5 out of 5 stars review

Verified Purchase

Great deal for a great bed

Needed a bunch of beds for a job-site trailer, this worked great. Bunch of construction guys are happy.

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Nov 1, 2025
Dave
3 out of 5 stars review

Verified Purchase

Not really medium, more like a plush

Not very medium - feels more like a plush or soft than a medium. Luckily my son doesn't mind it, so we will keep it as it is a pain to return.

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Oct 20, 2025
NA
3 out of 5 stars review

Verified Purchase

Feels more like a soft than a medium

Mattress was packaged well and looked great, however this 'medium' is much more like a soft in my opinion.

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reply from Member's Mark Team

We appreciate your feedback on the firmness of the mattress, NA. If you are unsatisfied with the mattress, please know it can be returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Nov 17, 2025
Joyce
5 out of 5 stars review

Verified Purchase

Perfect mattress

We bought this mattress for our daybed on our back porch. It is perfect. Just the right height. It is so comfortable sitting or napping!

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Sep 9, 2021
Paperno pizza
4 out of 5 stars review

Verified Purchase

Very soft. Not medium-firm.

Much softer than advertised but we wanted soft, so all good. Not medium or firm. No problems otherwise.

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Feb 20, 2023
J Holman
5 out of 5 stars review

Verified Purchase

Like sleeping on a cozy pillow

The mattress is medium, not too firm and not too soft. Bought for husband with neck and back problems.

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Jul 7, 2024
Michelle
5 out of 5 stars review

Verified Purchase

Mattress

We love this mattress so much we bought 4 and replaced all the beds at our STR in Florida with them. They are so comfy and hold up great!!

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Mar 5, 2023
mvk
1 out of 5 stars review

Verified Purchase

Not medium firm at all

Mattress is too soft, I feel like I’m sinking in. No support whatsoever and I wake up with a sore neck and back everyday.

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reply from Member's Mark

We are sorry the mattress isn't supportive enough for you, mvk. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 17, 2021
Perry
3 out of 5 stars review

Verified Purchase

NEW TO BOX MATTRESS

1st time with a box mattress, did not know what to expect, 12" makes for a little taller bed. Had to get used to it. I think I like it.

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