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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 141-150 of 1,538 reviews
Aug 16, 2024
Susan
5 out of 5 stars review

Verified Purchase

Pleasant surprise

My brother and his wife were coming to stay with us while their house was being finished. I decided to upgrade my guest room with a new mattress. The price was great, the delivery fast, and the mattress turned out to be surprisingly comfortable. You can spend more on a mattress, but why do it?

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Aug 12, 2024
LeeLee
5 out of 5 stars review

Verified Purchase

Comfortable bed for the budget-minded

I have had this bed for about a month now. It is very comfortable with medium support. It has some give, but you don’t sink down into the bed making it hard to reposition yourself during the night. When I climb into bed, the bed doesn’t “jiggle” and wake up my husband, which I like. This is the cheapest bed I have bought, usually going with Sealey or another well-known brand. This bed is the most comfortable bed I have owned!

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Dec 7, 2023
Rebecca
5 out of 5 stars review

Verified Purchase

Good quality for the price

We bought a twin size for my teen daughter and she loves it. Didn’t need much time to inflate but probably because it’s a twin size. Absolutely no smell and I have a very good sense of smell. As far as some reviewers saying theirs flattened out, my daughter weighs 150 lbs and she does not sink into it. I laid in it myself and I didn’t sink in either. Our daughter says she has slept better than ever on this mattress. I’m considering getting one for myself.

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Mar 3, 2024
R Bolt
5 out of 5 stars review

Verified Purchase

As good as expensive innerspring

Sleeps just as well as the 250 pound innerspring with plush pillow top 25 years old when it was new I think? Replaced the olympic queen. The 2 layers of coils were just fine but the foam wasn’t like new. This new queen inflated 98% in 3 minutes with no odor. Very happy with the purchase. Back not quite as stiff in the mornings. Doubt it will last 25 years but at this price who cares?

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Sep 15, 2023
Beth
3 out of 5 stars review

Verified Purchase

Softer than I read it to be.

Softer than advertised. Thought it would be more firm based on the scale on the details. But is soft. Needs to have a very solid box to be medium firmness. Good quality. Perfect dimensions. Easy to transport in box. Easy set up. It’s a good mattress. Just hoped it would be a little more on the firm side since I have back issues.

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Dec 14, 2025
Beth
1 out of 5 stars review

Not Satisfied

This is a complete letdown. Bought a queen and two twins. All three of them have some weird bunched up sections on the tops. The twins expanded ok. The queen barely reached 10 1/2 inches. The sheets will not stay on at all because the bed is so thin and slippery. It is the most uncomfortable mattress ever. My body is in such pain. Dropped a load of money and disappointed.

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Jun 9, 2026
Karen
5 out of 5 stars review

Heaven in a shipping box!

Purchased this mattress when my granddaughter moved in with me. The one in her bedroom had seen better days. Shipping was a little late but all is forgiven. I ordered the ultra plush queen and she is thrilled with this mattress! No more back aches and I was fortunate to get it when it was $100 off the regular price. Save yourself the aggravation of big box store mattress testing and just order this puppy in what ever size you need, believe me you won’t regret it! Worth the world to me to see the smile on her face every time she thanks me for her new mattress.

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Jan 23, 2026
James
1 out of 5 stars review

Very disappointed.

Bought this mattress on 02/06/2023. It is now 3 years old and it is junk. A year ago it started to bunch up in places, and now sags with no support. From the sounds of others comments, no point in trying to get warranty service. Both my wife and I now have back problems.

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reply from Member's Mark Team

We're sorry your mattress did not meet your expectations, James. If you would, please contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Dec 27, 2025
Destiny
3 out of 5 stars review

Not as firm as you think

Not as firm as I would like it. If you are looking for a bed that is stiff as a board, this isn’t the bed for you. It’s not bad, but not quite what I was looking for. It’s plushy with a firm feel. Overall, it’s not a bad mattress. I would have liked it to be firmer.

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Dec 31, 2025
Jennifer
2 out of 5 stars review

Worked in a jam. Picked up a mattress on the cheap after ours was ripped my movers. I also picked up 2 twin xl for 2 of my kids after they got new beds. I shoukd have known better for our adult bed. It was comfortable for a little over a year, then had noticeable dips and sag in the top layer. My partner and I both weigh between 140-150, so we aren't overly large people. Rotating the mattress didn't help prevent the sag. After 1.5 years my back couldn't take it anymore, and this mattress had to go. I'm also noticing a bit of sag in the 8 year old's mattress. She's under 100lbs AND doesn’t live with us/sleep here full time. The top layer just doesn’t hold up. No issues on the mattress for the 4yr old but... she's 4. Same thing there - that she doesn't sleep over at our place every night. Wishing I had just gotten innerspring mattresses for the kids, and gone back to our original mattress (Tuft and Needle) from the get go.

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