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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,322 ratings1,510 reviews
  1. 5 stars69% (2,307)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)
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Showing 131-140 of 1,510 reviews
Dec 3, 2023
Doug Norton
3 out of 5 stars review

Verified Purchase

Lumpy but comfy

This is the 4th mattress of this exact type with the exception of size that I or someone in my family has purchased. The previous three felt and looked great. This one has lumps (really large raised wrinkles) in the cover that we hoped would go away but didn't. Since it still felt great and because returning and replacing would be such a hassle, we just kept it. Sorry no pictures.

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Sep 15, 2023
Beth
3 out of 5 stars review

Verified Purchase

Softer than I read it to be.

Softer than advertised. Thought it would be more firm based on the scale on the details. But is soft. Needs to have a very solid box to be medium firmness. Good quality. Perfect dimensions. Easy to transport in box. Easy set up. It’s a good mattress. Just hoped it would be a little more on the firm side since I have back issues.

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Mar 4, 2024
Shutterbug_03
5 out of 5 stars review

Verified Purchase

Great Mattress

I'm very happy with this medium-firm memory foam mattress. The plush top layer provides excellent pressure relief, and I find it supportive and comfortable for both sleeping and lying down. It took 48 hours for the mattress to fully expand according to the manufacturer's instructions, and it feels supportive and even throughout. While there was a slight initial odor, it dissipated within a day. Overall, this mattress has exceeded my expectations and provides a cloud-like feeling of comfort.

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Mar 14, 2022
Laura R Hatcher
5 out of 5 stars review

Verified Purchase

Well Worth The Money!

It is thick, firm and immediately hugs your body in all of the right places as soon as you lie on it. It is wonderful and the price is outstanding! My daughter laid on it and immediately said that this is the one she will purchase to replace the old one that she is now sleeping on. She is doubling excited about the price. You will not be dissatisfied with this purchase.

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Jan 14, 2026
D Goins
5 out of 5 stars review

Verified Purchase

Item you won't loose sleep over!

This is one of the best mattress you can buy for the money!! It is built very well with years of use!!

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Oct 1, 2025
Pained
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

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reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Mar 27, 2026
Miss Melissa
5 out of 5 stars review

Verified Purchase

#grandkids are my life💕♥️

Purchased this mattress for my granddaughter, she is extremely happy and comfortable with it.

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Sep 16, 2022
JimS
5 out of 5 stars review

Verified Purchase

Good Mattress

This is the best mattress I've owned. I have arthritis and with this mattress I don't have the usual back and hip joint pain during the night.

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Dec 26, 2020
Cindy
5 out of 5 stars review

Verified Purchase

Satisfied!!

I bought this my for my adult son and went off the reviews, he wanted soft , if you want soft stay away from pillow tops ! He is so happy with this!

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Jun 29, 2025
SJC
5 out of 5 stars review

Verified Purchase

Great deal for a great bed

Needed a bunch of beds for a job-site trailer, this worked great. Bunch of construction guys are happy.

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