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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 151-160 of 1,538 reviews
Jan 4, 2026
BILL
5 out of 5 stars review

One of the best mattress I have ever had, period.

I bought a Nectar mattress at Sams Club and had to return it for a refund the following day. It was advertised as a Medium-Plush, but was so firm it was like sleeping on a cement slab. I had pain from pressure at several points on my body. I ended up buying this Member Mark memory foam mattress in the medium firmness, as there was not much to choose from at my club. Well, I can report that I am very happy I did. It feels so soft and comfortable, while at the same time being very supportive. I am comfortable on my back, sides, and stomach. No matter which sleep position I get into, I feel like I am sleeping on a cloud. I was pleasantly surprised I was able to get such a nice mattress for $400. It was $100 less than the Nectar and over $800 less than my previous mattress, which was not that good either. In fact, I had to use a memory foam mattress topper on it in order to use it. Thank you Sams Club for offering this great mattress!

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Feb 4, 2026
Joseph
4 out of 5 stars review

Love this mattress

It's been a little over a year and we absolutely love this mattress. Putting on fitted sheets can take a little effort because of the weight, but no other complaints. Waking with no dull lower back pain was our primary goal and this firm mattress is the perfect for us!

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Mar 7, 2026
VinceL
3 out of 5 stars review

Verified Purchase

Soft mattress

Mattress is too soft

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Jan 11, 2026
Toni
2 out of 5 stars review

A HUGE ultra plush MISTAKE!

I really wanted to love this mattress, but I don’t. I ordered it in early December 2025, and have slept on it for a month and a half now and I just hate it and really regret getting a memory foam mattress, and an ultra plush one at that. I cannot get comfortable. No matter how I lie, be on either side, my back, my stomach, kind of on my side and stomach, I cannot get truly comfortable. I can’t sleep well either on account and I think I’m averaging about two to four hours of sleep per night. Getting off of this bed is so difficult and I messed up my right knee getting up and down off this bed that I had to barrow a walker from my 90 year old neighbor (I just turned 48!) because my knee was so painful and strained and trying to give out on me from getting up and down off the mattress. My lower back and hips are also always extremely stiff and sore now after nearly two months of ‘sleeping’ on this mattress. I’m now going to lol for a hybrid mattress and spend yet more money to replace this one that I can’t enjoy.

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Dec 29, 2025
ROBYN
1 out of 5 stars review

Terrible product and impossible return

Defective-as others have stated, it has a lump in the middle. Bought it for my guest room. Contacted Sam’s through chat to find how to complete a return. They just said I needed to talk to the store. Store said I could put it back in the box (which is impossible) or wrap it in plastic. Then I get to stuff it into my car (which it won’t fit in) and drive it back. I also don’t live near Sam’s so this whole thing is incredibly inconvenient. I tried to upload a picture, but this app only gives me an error message.

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Jun 21, 2026
Donna M
5 out of 5 stars review

Verified Purchase

Need comfort at Sister's house

This mattresses pad is comfy but a little bit too expensive

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Jun 15, 2026
JM
5 out of 5 stars review

Verified Purchase

You need to get this one.

Excellent. Great night sleep.

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Jun 6, 2026
Beth
1 out of 5 stars review

Verified Purchase

Too soft

Very very mushy. No support. Can't sit on edge.

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Aug 1, 2024
BJD
5 out of 5 stars review

Verified Purchase

Great mattress

Great mattress for a great price. We already had purchased a Full and a Twin before. It was delivered in one day!

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Jan 14, 2026
D Goins
5 out of 5 stars review

Verified Purchase

Item you won’t loose sleep over!

This is one of the best mattress you can buy for the money!! It is built very well with years of use!!

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