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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,068 ratings1,032 reviews
  1. 5 stars73% (777)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (26)

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Showing 681-690 of 1,032 reviews
Jul 26, 2022
joannasocal
5 out of 5 stars review

Great Customer Service and warranty

I bought a bentgo chill lunchbox last year for my daughter and we love it! It kept her food fresh until lunch time even in the heat of Southern California. Unfortunately it developed stains on the rubber seals. I contacted customer service and they were prompt to address my concerns and sent me a replacement right away! Great warranty and great customer service!

Review from Bentgo
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Jan 9, 2024
KTURB
5 out of 5 stars review

My Son Loves His Lunch Box

I purchased the chill lunch box about a year ago from my toddler. He uses it daily at daycare and it has been great! He likes that he can open it himself and each food has its own spot. The freezer pack is perfect to keep his lunch cold because the daycare doesn’t refrigerate lunches for the kids. I would highly recommend this product.

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Sep 4, 2024
elikai15
3 out of 5 stars review

it’s okay.

I like the concept of this lunch box. However, you do have to leave the bottom ice pack in the freezer for overnight in order for food to stay cool but doesn’t stay cool long enough. It is a bit heavy for my child to carry. I do wish they had this concept for a snack box size, it would be easier for little ones.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Elikai, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 23, 2020
chelsk88
5 out of 5 stars review

Great for kids school lunches

[This review was collected as part of a promotion.] We love Bentgo lunch boxes. These are so great for kids going to school, at home lunches, in the car snack or lunch idea, daycares and picnics! The Bentgo lunch box holds plenty of food and snacks for younger kiddos. There’s enough room for a whole sandwich, fruits veggies and snacks. My daughter took hers to lunch this week and she fit a sandwich, yogurt, carrots, dip, crackers and strawberries. I love that the Bentgo is spill proof so taking the yogurt made me feel good! It has rubber edges so if the kids drop it, it won’t break! So great for kids. I absolutely love the removable ice tray. It kept her lunch cold until lunch time. I also love that it’s dishwasher and microwave safe! So great and easy to clean and take care of. Definitely a must purchase for any family with kids or even adults taking there lunch to work!

Review from Bentgo
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Jul 17, 2022
JessicaB
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

Review from Bentgo
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Nov 3, 2022
Mom_who_loves_bentgo
5 out of 5 stars review

The best lunchbox that will keep your food cold

I always wanted to have a lunchbox (bento style) that will keep my kid’s food (like hummus, cheese, avocado, etc) cold and fresh for hours till they eat at lunch, this is definitely the best one you can find that will do that! The portions inside are good, easy to open and the size is perfect for their lunch boxes! Will highly recommend!!!

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May 3, 2022
MHL1
5 out of 5 stars review

No more mess!

Bought this for my toddler who is in daycare. I have to say, I love the chill insert and the mess free compartments. I keeps all the food separate and is very easy to clean. I did some digging prior to buying And at this point don’t regret spending the money. With a all the positive reviews and warranty attached to this, it was a no brained. Very happy with the product thus far! Thank you Bentgo!

Review from Bentgo
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Aug 20, 2022
Tiradodee10
5 out of 5 stars review

Great customer service

I let my little guy pick out his own lunchbox this school year and he choose the bentgo box. He absolutely loves all of the different compartments for different snacks. It is very convenient and perfectly portioned for my picky eater, i also love the icepack, he eats lunch at 1045am so it works well for him.

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Aug 25, 2022
Britt126
3 out of 5 stars review

Britt

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.

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Apr 10, 2023
CEAR
5 out of 5 stars review

Great Customer Service/Lunch Box

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

Review from Bentgo
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