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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

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Showing 561-570 of 1,056 reviews
Oct 22, 2020
Reviewer name: kmtmbt1
5 out of 5 stars
5 out of 5 stars review

high quality

[This review was collected as part of a promotion.] The Bentgo Kids Chill is very high quality, super durable for little kids. It is perfect for their little hands and easy for them to open/close. It has rubber on edges to help keep it from getting scratched up or cracked if dropped. I love that it has the secure locking lid, the little compartments for foods, and the ice pack tray too. The trays are microwave and dishwasher safe, that is a major plus for me. Makes caring for it that much easier. It is spill proof and fits right in the back pack nice too. I would definitely recommend any parent to get this for their kids. It makes packing a lunch super easy with the portion control little compartments and ice pack tray built in already (ice pack tray is removeable though).

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 11, 2024
Reviewer name: Ans0904
2 out of 5 stars
2 out of 5 stars review

Faulty latch?

We just purchased this to use for the new school year. Only on week 3 of school and the latch doesn’t stay secure. It’s disappointing and I am concerned that the lunch is going to spill all over my child’s backpack. Even empty, the latch doesn’t snap tight. Also, the compartments are a little small, even for elementary level kids.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Ans0904, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 19, 2023
Reviewer name: TwinMama
5 out of 5 stars
5 out of 5 stars review

Great Size, Great Seal

We were looking for a lunch box with cooler pack that had a reliable seal and would fit in our toddler twins’ small backpacks. It was a tall order, but this checked all of the boxes. We haven’t had any issues with it opening by itself and the food stays in its own compartment. We had a latch issue with one box just past the one-year mark, and are currently working with Bentgo on replacement since these also have a two-year warranty. That’s a big plus!

Review from Bentgo
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Aug 25, 2022
Reviewer name: Bethgupta
5 out of 5 stars
5 out of 5 stars review

Excellent product, excellent service

We have a few Bentgo Chills and they are perfect for our kid's snack for school, road trips, or even just after-school snacks to be able to close the lid and preserve a snack easily if it's not all eaten in the first go. We recently had to reach out with a question about something as well, and their client service process was just as easy and reliable as their products. They're worth the money.

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Mar 16, 2022
Reviewer name: Vibrant
5 out of 5 stars
5 out of 5 stars review

Vibrant

I love the joyful colors and design. It’s bigger than I thought for my current needs but the extra space will certainly become essential as my almost 3 year old needs to haul more things. I just got it so can’t say but the fabric feels and seems easy to clean. The lunch box compartment fits more than a the lunchbox (utensils, a whole apple?) My kid gasped when she saw it (so cute) She approves. Oh and lots of pockets inside (essential)

Review from Bentgo
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Oct 27, 2020
Reviewer name: Chasity303
5 out of 5 stars
5 out of 5 stars review

Lock tight

[This review was collected as part of a promotion.] Awesome lunch box! They sure didn't have these when I was younger. My daughter loves this box. It keeps her food hot or cold so can be used with any temperature. Each compartment is sealed so no leaking or mixing of food. Heavy duty too!

Review from Bentgo
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Jul 27, 2023
Reviewer name: bhatami
5 out of 5 stars
5 out of 5 stars review

The best boxes for kids!

Our kids and I love this box! It fits nicely in my kids' lunch bags and has enough room to put their meal, including a snack, a veggie, and a fruit. It's super easy to wash and lasts so long. Both my kids have been using these boxes for preschool and elementary school. The added bonus is the ice pack! We've used it on hot days to keep their sandwiches cool.

Review from Bentgo
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Aug 27, 2021
Reviewer name: BreannaLS
3 out of 5 stars
3 out of 5 stars review

Great quality, poor design

I will be honest, I purchased this bag without much research and thought because of the name brand and I'm a little upset I did. The quality is awesome, there is no question about that but I am regretting (very much) purchasing a backpack with the lunchbag attached on the bottom for a couple of reasons: 1. The bottom takes up room inside the main portion of the bag. My daughter brings home a folder every day (typical size) and you have to push it back behind the zipper for it to sit nicely. It has come home bent a couple of times simply because I have a Kindergartner and she just puts it in (duh) and I don't expect her to have to push back her folder into the backpack--no one should. So, I'm disliking the tight fit of normal-sized items. 2. They obviously don't take their entire backpack to lunch, so she is just carrying the Bentgo lunch container. However, there is no room in the container to have utensils or obviously a drink. That being said, she would have to carry 3 items with her which may not sound difficult, but for a 6 year old it's cumbersome. In hindsight, I should have purchased the single backpack with a separate lunch bag so I would have more room in the pack and so she would be able to carry her drink and utensils in one swoop. As mentioned, GREAT quality, but I regret purchasing this backpack but will have to make due this school year sadly.

Review from Bentgo
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Oct 13, 2024
Reviewer name: stingbat
2 out of 5 stars
2 out of 5 stars review

Icepack Does Not Keep Food Cold

First off I want to say that we've owned a Bentgo Kids Box for the past two years and absolutely loved it. My son likes certain foods only if they are cold though (cucumbers, celery, berries, etc), so I was excited to see that Bentgo made a Chill lunchbox version with a compatible icepack. Unfortunately our experience over the past month is that the icepack does not keep his food cold through lunchtime (~4 hrs after I pack his lunch) - let along through afternoon snack time. So - in a nutshell - get a Bentgo Kids Lunchbox for regular foods - they are awesome! But if keeping food cold is your goal search elsewhere for a different lunchbox.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Sarah, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Nov 9, 2023
Reviewer name: TikkoTikko
5 out of 5 stars
5 out of 5 stars review

Great experience with the customer support

We bought a Bentgo chill box almost 3 months ago. We noticed a few molds on the lower side of the box. When we reached out to the support team, they were very supportive and quick with their responses. We are being told to receive a replacement soon. Happy to be a Bentgo user.

Review from Bentgo
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