Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

Member photos

Sort by |
Showing 541-550 of 1,056 reviews
Aug 28, 2023
Reviewer name: Inna
5 out of 5 stars
5 out of 5 stars review

Great backpack!

This backpack was a great find. My daughter absolutely loves it. There were so many fun options to chose from. The backpack has some great features one being that you can fit a Bentgo lunchbox on the bottom of the backpack. It’s fully insulated and the food stay fresh in there. Let’s the kids have free hands when going to school. Would highly recommend this item.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 13, 2023
Reviewer name: Grovess3284
4 out of 5 stars
4 out of 5 stars review

Great product but be careful of stains!

I have the gray Bentgo Chill for my daughters and love the color and removable ice pack option! The compartments for the portions are large for a lot of food. The one downside is that the rubber dealers in the lid can stain. We used ours one time and put watermelon and it immediately stained. Customer service did offer cleaning tips and ways to help!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Nov 21, 2023
Reviewer name: hesa0703
2 out of 5 stars
2 out of 5 stars review

Great but not quality

Bought this for my daughter who is in Kindergarten and she has used it every day since the beginning of September and its already ripped on the inside. The seams have all come undone and the folder pocket does not hold a regular size folder as its to small. I was really hoping this was going to hold up as the cooler in the bottom is amazing but the quality just isn't there. Disappointed I'll have to buy her a new backpack before is over!!!

Helpful?6RF9XOPJYJQF13583117360
reply from Bentgo

Hi Hesa,Thank you for purchasing our Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience.Please reach out to us via phone or email. We are here to help!Thank you,JessicaBentgo Support(714) 668-0300support@bentgo.com

Sep 21, 2023
Reviewer name: Jmom
5 out of 5 stars
5 out of 5 stars review

Good lunchbox, good service

We got this box to replace a bentgo brights, which was handed down to the next daycare child. This box went to K+1 with my older child. The cold pack is nice to keep the whole thing slim. I still send it in a lunch bag because while it's great at not leaking, kids aren't always great at properly closing-- despite them being very fully capable of operating the clasp. Kids 🤯 I top rack dishwasher the inner tray, it's held up great. The silicone lids of both my bentgo boxes (and the hinges of this one) developed mildew that stained. This isn't covered under warranty, but customer service is sending me new boxes anyway, and passed along the following tips for prevention: - Wash with White distilled Vinegar regularly - Cling wrap or other plastic over the lid interior - Completely drying after each cleaning I suspect the drying rack situation in my new house (rack sitting in sink instead of on counter) may have caused this issue, so I'll be taking care to wipe the kids dry or leave them sitting out separately to assure more rapid drying.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jul 29, 2025
Reviewer name: RoRo
2 out of 5 stars
2 out of 5 stars review

Ice pack needs work

I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi RoRo, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the ice pack of your Bentgo Chill Kids Lunch Box no longer fitting. This lunchbox is backed by Bentgo's industry leading 2-year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Nov 15, 2023
Reviewer name: Kena
4 out of 5 stars
4 out of 5 stars review

Good quality product

I bought this in the summer of 2023 before the start of the school year for my daughter. I absolutely love how it has an integrated ice pack, which saves so much space from having to include a separate one into her lunch bag. The compartments are great and good sizes. I think the product could have been even more amazing if it was modular and we can swap out the food tray for a different version like the one that’s big enough to fit a sandwich in it, and having the rubber seals on the tray edges instead of the lid.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Oct 14, 2023
Reviewer name: So gross
1 out of 5 stars
1 out of 5 stars review

Item Defective

I bought this just last month and it just rained here this week, the book bag started reaping an extremely disgusting fish smell when it rained. I have since tried to clean it and it has only gotten worse when exposed to more water. The company claims it’s water resistant and that is not true. It cannot hold any water without smelling like a seafood market. Bentgo seriously needs to look into this!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Lilly, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Apr 18, 2023
Reviewer name: Angel
5 out of 5 stars
5 out of 5 stars review

Great lunchbox

Love the bentogo box. Purchased 3 different kinds of bentgo lunch boxes. After using few months chilled lunch box hinge broke off. Contacted the customer service and they wants by their product offered me a replacement. Love their sectional in lunch box which encourages to add variety food. You should try too!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jan 13, 2023
Reviewer name: Lunchbox Artist
5 out of 5 stars
5 out of 5 stars review

Cool lunches

Being first-time schoolgoers, we weren't sure what lunchbox would work best for us. So we decided to try the Bentgo chill, which has been great. The compartments are a great size for my preschooler's lunch and keep lunch nice and cool throughout the day. In addition, the Bentgo chill compartments provide enough space to fill with plenty of healthy food. We especially like the compact size of this lunch box, which makes it easy for our little one to carry on her own in her Bentgo Bag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jul 12, 2023
Reviewer name: BoyMommy22
5 out of 5 stars
5 out of 5 stars review

Best Lunch Boxes for School !

I purchased my first Bentgo Box about a year ago and wanted to try it out for my son. I absolutely fell in love with it and its size. The different compartment sizes makes it so easy to make a snack box lunch which is the way my son likes to eat. We will definitely be on the lookout for newer models of these lunch boxes in the future to fit his growing needs :)

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360