We have a few Bentgo boxes and have used them very often over the last few years. We had a slight issue with one about 6 months after purchase and I reached out to see if they had advise on solving in. They were very quick to respond and helped the situation beyond what I was looking for! Definitely will continue to be Bentgo fans for a while to come!

We bought ours for the beginning of the school year after a couple years of debating it. Wow! Not only is it amazing for keeping our son’s food at a nice temp in Texas, when our son’s broke at school, we notified Bentgo. They responded quickly and efficiently. Will never buy another lunchbox ever again!

The Bentgo Chill has been a wonderful addition to our ever growing Bentgo collection. It keeps items chilled just right for my daughter who doesn’t like certain things at room temperature. The compartments are also sized just right for us as a snack container, fruit/veg/cheese.

I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.

We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!

I have two children and have purchased three Bentgo chill boxes for them each- I love the chill box because of the built in ice tray feature- keeps my kids lunches cold all day- when I unpack their lunches in the evening they are still cold. Perfect size box for toddler/kinder and up! After a year of daily use the latch part broke and I notified Bentgo- and not even five days later had a new box arrive in the mail- awesome customer service which is why I will not buy any other brand!

We bought a Bentgo chill box almost 3 months ago. We noticed a few molds on the lower side of the box. When we reached out to the support team, they were very supportive and quick with their responses. We are being told to receive a replacement soon. Happy to be a Bentgo user.

We ordered this backpack with the matching bottle, and our son loves the design (Shark). The backpack fits well, and our son enjoys taking it to Kindergarten every day. He also recommended it to his friends! So far, everything seems to be just what we were looking for! Great product and support!

I bought a two pack and was really excited to try it, however I’m truly disappointed with it. I started using it for my 7 year old in March and it’s already growing mold and the leakage it’s another solid problem. I had my bentgo kids for two years straight without a problem. I only upgraded as my child grew as well, but without a doubt this was a terrible upgrade. I think it is better to try a different lunchbox and ice pack apart.

I bought several of the Bentgo with the chill and without. They leak but it claims that it doesn’t leak. The food does not stay in the individual compartments. If the bentgo is in your lunch box and stands vertical the food will get mixed. Most lunch bag have the be tho vertical. I have not tried the snap and go but it does not have a chill.