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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

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Showing 451-460 of 1,056 reviews
Oct 20, 2022
Reviewer name: L. Parks
5 out of 5 stars
5 out of 5 stars review

Great Product Even Better Customer Service

I have been using these Bentgo Chill Lunch Boxes for three years now. And love everything about them. Stay cold for long periods, easy for picky eaters to not get food touching, Great for babies as well as toddler, the list goes on and on as to why I like these. Recently, one of our 7 Bentgo Lunchboxes broke and it was so easy to get replaced. Simply called the costomer service, they looked up my email address and found my order, they send me an email where I attached a picture, then the replacement will come in mail. So easy! Thank you Bentgo. I can't wait to continue to use your products.

Review from Bentgo
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Dec 7, 2022
Reviewer name: mom2girls
4 out of 5 stars
4 out of 5 stars review

Great lunchbox

My kindergartener loves taking this lunchbox to school! She loves picking out what “section” her items go in, and I love that it reduces waste from individually wrapped foods (as well as dishes!). About 2 months into using our lunchbox, the clip broke. We were so sad, but customer service was so friendly and quickly replaced our box! Looking forward to many more lunches, in bentgo style!

Review from Bentgo
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Feb 22, 2023
Reviewer name: Patti
4 out of 5 stars
4 out of 5 stars review

Perfect for school lunches

Oh how we loved these bentgo snack boxes. It was perfect for my daughter’s lunches and snacks for school. I had even bought some for her little brothers as well. The portions were perfect. I loved the snack size because it fit perfectly in her lunch box. I packed two bentgo snack containers. One for lunch and one for snack. I found this worked better for us instead of the regular sized ones.

Review from Bentgo
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Mar 9, 2024
Reviewer name: Metz
1 out of 5 stars
1 out of 5 stars review

Issues with mold

We have used Bentgo boxes for years and were excited this year to find the Bentgo Kids Chill Lunch Box with the ice pack part of the box itself. Our son uses it everyday for school and we hand wash it every day. Unfortunately the rubber seals have been developing mold and no matter how much I try to clean them I can not make them go away. I’ve tried Dawn, I’ve tried white vinegar. I’ve tried soaking it in a mixture of the two and despite our best efforts the mold is starting to spread more and I don’t feel comfortable using this anymore. I am very disappointed because we loved this product and it was perfect for our son’s school lunches and we followed the cleaning instructions and still had issues with mold.

Review from Bentgo
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reply from Customer Service

Hi Maddie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 22, 2021
Reviewer name: Erica26
5 out of 5 stars
5 out of 5 stars review

My kid loves it!

My preschooler loves it! I thought it would be so convenient to have the lunchbox attached to the bookbag. Unfortunately, her school doesn't permit her to carry her bookbag to the cafeteria. Which defeated the purpose of this particular bookbag. However, she still loves it so we had to purchase the lunch bag to match the bookbag. Not the company's fault just her schools policy. I had a small problem with shipping but the customer service is OUTSTANDING!!!

Review from Bentgo
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Jul 6, 2023
Reviewer name: MAP4
4 out of 5 stars
4 out of 5 stars review

Unicorn Backpack

This is a nice backpack. Design is attractive. Bottom storage didn’t work out because items would fall out or items crushed since kids did not always use lunch container. Although, it was a smart innovative way of saving kids/parents energy of looking for additional lunch bag, it didn’t work out well for me. I recommend another alternative for insulated section either on top or in front separate compartment. This is a photo after it has been used. Held up pretty well.

Review from Bentgo
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Oct 20, 2020
Reviewer name: Momoffour89
5 out of 5 stars
5 out of 5 stars review

Quality made

[This review was collected as part of a promotion.] This bento box is perfect from my school aged child to use in his lunch box. It’s looks nice and is very durable. My kid’s are always misplacing ice packs so I love how the ice packs are built in. The portions are just the right size and everything stays cold until lunch time at school. We also love how easy it is to throw in the dishwasher.

Review from Bentgo
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Aug 23, 2022
Reviewer name: sj
3 out of 5 stars
3 out of 5 stars review

nice but flawed

I want to love this backpack so much. Its adorable, and the lunch box compartment is amazing. Unfortunately the lunch box takes away space from the actual backpack part and i couldnt even fit a school folder in without bending the corners. Not sure if the chromebook they will get will fit in it either. I love it, but it just wont work for school. Had to buy a new backpack

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Feb 27, 2023
Reviewer name: Suzanna
5 out of 5 stars
5 out of 5 stars review

Kid's Chill Box is Just Right!

I love the ice pack feature - I never have to worry about cheese or yogurt going bad before lunch! It's the perfect size for my toddler's lunch in particular- the sections help me to portion food appropriately, and make packing lunches less stressful because I can just add a little of this and a little of that without having to construct an elaborate main course with separately packed snacks. I also have many preschool students who have this box - they can use them independently and I'm not worrying about them losing track of lids and small containers. I wish the adult-sized bento boxes also had an ice pack tray like this one!

Review from Bentgo
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Sep 9, 2023
Reviewer name: KayL
5 out of 5 stars
5 out of 5 stars review

Bentgo chill

We’ve had our bank go chill for a few months now we do like it. I kind of wish that the compartments were sized a bit differently on the inside. I can’t quite fit a cut sandwich into the one side. But we will use it for cut up fruits and vegetables all the time.

Review from Bentgo
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