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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

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Showing 441-450 of 1,056 reviews
Sep 12, 2021
Reviewer name: CT123
4 out of 5 stars
4 out of 5 stars review

Does NOT chill.. but maybe better this way.

I bought the Bentgo Chill box for my preschooler. We used it a few times with the inner ice pack on some outings and picnics, and the food inside did NOT stay chilled. The ice pack is a thin piece of plastic that you freeze, not a true ice pack. I also found that it was impossible for my 3 year old to close with the ice pack inside. So we have been using it without the inner ice pack for school and I put a real ice pack in his lunch box on top of the bentgo box. I must say though, I do like the set up of this bentgo box better than the other (non chill) kids bentgo box. It holds plenty of food for my 3 year old for lunch (although we pack a separate morning snack). For older kids, you might want to find something larger. He has been able to close the box without the icepack on his own after some practice at home. I would recommend putting the bentgo box inside a soft lunch box because there have been a few occasions that he did not snap it close completely, and some food or liquid did spill out. Putting in another soft lunch box protected his backpack and stuff from getting covered in food. I recommend this box if you can find a good deal. But I would not purchase it just for the "chill" aspect, because you will be disappointed.

Review from Bentgo
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Jan 9, 2024
Reviewer name: Cwild
4 out of 5 stars
4 out of 5 stars review

Love this product!

I bought 2 of the Bentgo boxes for my boys. These are our second set. I love that we don’t have to rely on many tupperwares. Since you can’t put the outside case in the dishwasher it needs to be washed and dried well. We had an instance where mold accumulated; Bentgo agreed to replace the product.

Review from Bentgo
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Sep 13, 2023
Reviewer name: Grovess3284
4 out of 5 stars
4 out of 5 stars review

Great product but be careful of stains!

I have the gray Bentgo Chill for my daughters and love the color and removable ice pack option! The compartments for the portions are large for a lot of food. The one downside is that the rubber dealers in the lid can stain. We used ours one time and put watermelon and it immediately stained. Customer service did offer cleaning tips and ways to help!

Review from Bentgo
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Sep 6, 2023
Reviewer name: Sarita
5 out of 5 stars
5 out of 5 stars review

Kids loved it

Love the lunch boxes especially the built in ice pack. The only thing is when I put yogurt in there for my son, he brought it back with yogurt all inside. So I was told to add plastic Saran Wrap. And it worked :) also mold will grow in if you don’t dry completely, so remember dry completely before storing.

Review from Bentgo
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Jul 26, 2023
Reviewer name: Mimi
3 out of 5 stars
3 out of 5 stars review

Bentgo box

When I first received the item I was excited to use it but after a month mold starting growing rapidly on the snack and lunchbox. I followed all cleaning instructions to try to get rid of it. Vinegar/bleach and water hand washed. I really do like the box and it keeps food cold for a lone time.Customer service is excellent.

Review from Bentgo
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reply from CS

Hi Mimi, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 17, 2023
Reviewer name: Marcella
2 out of 5 stars
2 out of 5 stars review

Do not dishwasher

Just bought the bentgo box chill for my preschooler, haven’t had for more than a month and it’s already warped. It won’t close. I followed dishwasher instructions for inserts to shelve and hand wash exterior. Added photo of box “closed” Very disappointed I need to buy a new one already.

Review from Bentgo
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reply from Customer Service

Hi Marcella, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 3, 2023
Reviewer name: Heather
5 out of 5 stars
5 out of 5 stars review

Works wonderful!

I bought this product almost a year ago and use it on a regular basis for my 2 year old. it is super durable as it is not breaking and if you are a parent to a toddler you know how rough they can be with items, it is also super easy for him to use as he was able to learn how to open it and close it by himself. The ice packs are also a godsend as it is reaching 105 degrees in Texas, and I am able to keep my child's food cool for longer as the daycare doesn't provide a fridge for the children. I love the way it has different compartments and it allows me to pack a more diverse lunch, it also helps me portion out the items and provide a good variety of food.

Review from Bentgo
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Oct 31, 2020
Reviewer name: Lmc5209
5 out of 5 stars
5 out of 5 stars review

Perfect for school lunch

[This review was collected as part of a promotion.] I have been using this for my 6 year old’s school lunch and it’s perfect. I love that you can freeze the tray for an ice pack. It’s easy for him to open on his own, which is important. He does struggle to close it though, but we’ll figure it out. The compartments are a good size and I like how securely it closes.

Review from Bentgo
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May 5, 2023
Reviewer name: MK2279
5 out of 5 stars
5 out of 5 stars review

Fun for kids

The colours are fun and allows for 4 separate foods in nice size portions for kids. Easy to use lid for kids. My kindergartener likes his lunch box and the different colours too. We like it as it keeps his food cold all day. Am having issues with getting the lid to close now with the ice pack but customer sorry is helping us so would recommend trying these out!

Review from Bentgo
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Oct 21, 2020
Reviewer name: dcv8211
5 out of 5 stars
5 out of 5 stars review

Great lunch container

[This review was collected as part of a promotion.] This is a great container for kids lunches. I like the individual compartments and I love that it has the slide out freezer pack that is underneath the food to keep it cool. It opens easily and closes tightly to keep food fresh.

Review from Bentgo
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