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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,108 ratings1,072 reviews
  1. 5 stars72% (793)
  2. 4 stars16% (172)
  3. 3 stars7% (81)
  4. 2 stars2% (27)
  5. 1 star3% (35)

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Showing 151-160 of 1,072 reviews
Sep 4, 2022
Reviewer name: Lauri K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clever little lunch box!

My new 9th-grader didn't want to take a traditional lunch box to school this year, so I searched online and found this one. We originally didn't consider it because it's a "kids" box, but the adult version offered does not have the removable freezer tray, which she needed to keep certain things cold. So we went back to the Kids Chill and chose the gray color, which toned down the "kid" factor. Upon arrival, it doesn't look like a kids box at all - it's very stylish. It does get a little heavy with the freezer tray in, but that's to be expected. Still way more compact than a lunch box. Only complaint is when she put yogurt in one of the compartments, it leaked over into the neighboring compartments; not a biggie but we won't be putting anything that liquid-y in again. Overall great product, especially for the price!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 28, 2025
Reviewer name: Soccermom13
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for us

I wanted to love this but it just doesn’t work for my daughter. I bought the chill mini and the xl chill but both have the same issues. The tray and ice pack seem to create some sort of suction and it’s almost impossible to get them open. She has commented that if she lets it warm up it seems easier to open but she really doesn’t have the time to wait.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Soccermom13, Thank you for sharing your experience with the Bentgo Chill Mini and XL. We understand how frustrating it can be when the tray and ice pack create suction, making the lunch box difficult to open. That’s definitely not the experience we want for you or your daughter. We’d love the opportunity to help troubleshoot this with you and see if we can find a solution that works better. Please reach out to us at support@bentgo.com or call 714-668-0300, and we’ll be happy to assist. We’ll also be following up with you directly. Thank you, Jessica Bentgo Customer Support

Mar 29, 2022
Reviewer name: Sophia C
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Backpack is awesome...but some issues we found

Almost perfect, but a few issues I have come across. Overall, the lunch bag portion works... literally if it is a Bentgo product being used! If you need to use an ice box and use a box that is thicker, it gets rather cozy. Another thing is even when using the Bentgo boxes in the lunch bag area, the zipper tends to snag on the plastic materials. Not sure if it's a QA issue with mine. Overall, my little girl loves this backpack. We tried it out on a long weekend trip and she looks forward to using it when she starts Kindergarten and continues to bring her lunch with her.

Review from Bentgo
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Sep 1, 2021
Reviewer name: HHB1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great lunchbox for kids and adults

Easy to clean, easy to close with or without the ice pack inside. My 3 year-old is able to open it by herself. The icepack weighs down the bottom so that the whole thing doesn't flip back when the lid is open. Food compartments are big enough for finger foods and mini sandwiches. I bought multiple trays and prep the lunches at the beginning of the week. I've even taken it to work for lunch myself, and the food stays cool enough by noon without putting it in the fridge. I do put it in an insulated lunch bag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 2, 2021
Reviewer name: Sarah M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Keeps food cold and doesn’t leak!

The lunchbox itself is amazing. Doesn’t leak, seals nicely. Keeps food fresh and the ice pack insert is perfect. Eliminates any issues of food being warm by lunch time! :) my only complaint would be that the grey color scheme stains REALLY easy and is hard to get back to its original color. We love them both but the red and royal blue one doesn’t stain like the grey one.

Review from Bentgo
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Aug 18, 2022
Reviewer name: Shopgirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great combo!

Love this bag/lunchbox combo! Bag is perfect size. This will last my 4 year old through most of elementary school as long as he still likes the pattern! The lunchbox has nice sized compartments. It does not hold a full sized sandwich though. Just a half, which is fine for now while he’s still little. Overall great purchase and value!

Review from Bentgo
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May 7, 2021
Reviewer name: Aubrey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this product

This is perfect for my kids’ school lunches. I even plan on using them during the summer. We’ll just make them up in the morning and we can eat it during the day when we get hungry. I got one for each kid and myself. Will be easy to just grab it and take it to the park. It’s not super big but I add an almond milk box and a nut bar and then it’s enough food for one person. I really like the freezer trey that keeps the food cold although I still add an ice pack to the lunch box to keep the drinks cold.

Review from Bentgo
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May 31, 2023
Reviewer name: Liz B.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good quality!!! Very happy!

The backpack has many pockets and well functioning zippers. Made of good durable quality with good enforcement stitching. Love that also has the insulated pocket for matching bentgo box! The print is also vibrant and colorful. I believe it would last for many years. We love it!!

Review from Bentgo
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Sep 1, 2021
Reviewer name: Alyssa
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice but easily scratched up

I really like the conscience of these lunch boxes. They are easy to clean and I really love them. But I was really disappointed after one use they are all scratched up just from being set on the sidewalk. I thought they’d hold up better for being so highly priced. :/

Review from Bentgo
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Aug 19, 2025
Reviewer name: Michele
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Game-Changer

Game-changer! This backpack is lightweight with good back and shoulder support. The zippers are made well, work well, and have gripes (helpful for small hands). The insulated bottom works with both types of Bentgo lunch boxes (with or without the ice trays). Adjustable cup holder for lots of sizes. Lots of compartment space. Brilliant for our kindergartener.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360