I purchased this machine in March of this year and had it delivered in April. In hearing more about the possibility of tax credits and/or rebates, I am sadly learning that this machine does not have the Energy Star label. It has a sensor that allows the machine to be turned off early if clothes are dry, allows the machine to be started or stopped with phone/WiFi capabilitiy etc. but doesn't quality for Energy Star Status??? I ordered on line and just assumed with all the demand for saving energy, that this machine does not have the lable. I have talked to techs in Samsung who don't even know what "Energy Star" ratings mean for the customer. I would like to be given a specific reason why this machine does not qualify? Was it overlooked or is there a specific reason why it does not qualify. I went round and round with several associates and got no satisfaction. I am pleased with what seems like "efficiency" but surely am disappointed that credits are not available. Would someone who knows a reason why this machine does not qualify get back to me?

Bad Experience unfortunately, I bought this dryer with the same model washing machine, the washer work good but when I tried the dryer for the first time it makes a loud continuous sound like a fast rotating motor, I called the the service and the technician will come to fix it this week. really disappointed with this purchase.

[This review was collected as part of a promotion.] I have bought many dryers over my lifetime, but never had one only last one month before repairs were needed. After using the dryer that came with the house the last 5 years we felt it was time to upgrade, unfortunately all it lead to was a washer full of wet clothing and a dryer that no longer worked. After struggling to find the warranty info and scheduling the repair, we will see how long it works.

[This review was collected as part of a promotion.] I've had this dryer for about a month now and it's my very first dryer that I ever bought. I have not had any problems with it. It dries clothes very quickly, they always come out wrinkle free. The lint collector comes out very easily and can be cleaned easily. Great product!

I purchased as a set. Due to difficulties in delivery the washer and dryer were set up after the 90-day warranty covered with Sam's. When it was finally up and running it made a grinding noise. Sam's club told me I would have to go through Samsung warranty process. There is frame damage to the dryer and Sam's will not do anything for it. Samsung will not warranty "frame damage". Giant paperweight.

(This review was collected as part of a promotion.) I've had this dryer for years and quite like it, particularly for its size. I've had very few issues with it from a maintenance perspective - only issue is that the door latch needed to be replaced. However to be fair this machine gets lots of use as I often do at least a load a day on weekdays and 2 loads a day on weekends! Can't make use of the steam function as the water line was too far from where the dryer was installed (I have an unusual kitty corner arrangement with the washer and dryer instead of the usual side by side) so can't comment on that function.

[This review was collected as part of a promotion.] This dryer needs a lil bit of work.... it does a great job of drying the clothes on the automated cycle, the second time you set it. It doesn't sense that the clothes are still wet the first time after you put the clothes in from the washing machine. I know it's not a venting issue, because I just installed this washer/dryer and I ran all new duct work up and out the vent. It's a "sensing" issue. The dryer is supposed to only dry till the sensors detect that there's no moisture left in the clothing. That's not working right. The second time, after the first 39 minute cycle is done, dries the clothing perfectly. I'm not done troubleshooting this issue yet, but I'll report back when I fix it.

[This review was collected as part of a promotion.] I bought this smart electric dryer because are old one of 15 yrs. Died. This is really a most excellent dryer I've ever owned. I can hardly believe how well it operates. It dries all close in just one cycle. The heat that it puts out is unbelievable. It work's so good I'm purchasing the wash machine that matches it this month. Im very happy with this electric dryer.

[This review was collected as part of a promotion.] I purchased this dryer (along with the matching washer) about a month ago, and I am in love! I have all Samsung products, and I love that it connects to SmartThings and tells my ADHD self that the cycle is done! Now my clothes do not sit in the washer because of my brain being distracted by a squirrel! I love that the unit is more quiet than others I have had in the past, the design is sleek and beautiful, and my dirty EMS uniform comes out clean and ready for my next rodeo on the ambulance.

Purchases dryer on Nov 7th 2024 to be delivered Nov19th 2024. On 19th told that no date of delivery but when it gets to Warehouse for deliver. So every 2 weeks since deliver has been canceled by them. Here its Jan 9th of 2025 sttill 69 day later don't have dryer. Once again told would deliver Jan 23th 2025. If lining in Evansville, In. Dont buy online RXO only delivers on Tuesdays