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Sams Club
Sams Club
Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 371-380 of 794 reviews
Dec 5, 2018
Yeya
5 out of 5 stars review

Verified Purchase

Very soft

I have had many spine surgeries & have experienced difficulty finding a mattress I can sleep on. This one is ideal!

Helpful?70GQ544Y4G6E13582600595
Dec 20, 2018
Sleeper
5 out of 5 stars review

Verified Purchase

Great Mattress

This is the best mattress we’ve ever had. Highly rated by Consumers Report, and wonderful for those who like a firm mattress.

Helpful?70GQ544Y4G6E13582600595
Sep 25, 2019
Jeff75
5 out of 5 stars review

Verified Purchase

Great Mattress

We bought this for our second bedroom when the grandkids or guest stay with us. They all say it is very comfortable.

Helpful?70GQ544Y4G6E13582600595
Aug 2, 2018
Suser
5 out of 5 stars review

Verified Purchase

Excellent buy!

I am very pleased with the comfort of this mattress. Even my dog sleeps better on this . The price was great for a Serta.

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May 10, 2021
Linda L
5 out of 5 stars review

Verified Purchase

Super-comfortable!

Perfect for both of us…side and stomach sleepers. We were surprised to find the mattress to be firm yet soft enough to be comfortable.

Helpful?70GQ544Y4G6E13582600595
Jan 7, 2026
RICHARD
5 out of 5 stars review

Best mattress

We have these mattresses in all our rooms and all our kids and guests absolutely love them! We should be sales people for these because so ment people that have came to stay with us end up pitching these mattresses

Helpful?70GQ544Y4G6E13582600595
Jun 15, 2021
Bara
5 out of 5 stars review

Great Mattress

This is a really good mattress if you're looking for one on the firm side, it is super comfortable, back & shoulder pain are almost gone after less than a week.

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Aug 11, 2021
jc
1 out of 5 stars review

stay away

I wish I would of believed the reviews, not sure what it is but this mattress is firm yet it sinks half your body. Hard to explain, when we wake up our backs are so sore. I really regret getting rid of our old one for this. Wasted money

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Mar 17, 2018
Bulldog
1 out of 5 stars review

Unbelievably Firm

We tried this mattress but had to return it after the second night. It was like sleeping on the floor. Sam's Club gave us no problems with the return.

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Nov 25, 2021
Marc
1 out of 5 stars review

Mattress "tacos" after a year

I have had this mattress just over a year. A couple months ago it started sink in the middle, causing you fall towards the middle of you sleep on one side. This makes it very difficult to sleep.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi Marc! Thank you for taking the time to let us know about your recent experience. We're sorry to hear that you are having issues with your Serta SleepToGo 12" mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!