Nice and firm but not too hard. I have a bad back so I usually wake up stiff and sore in the morning. This mattress has greatly reduced that and I usually wake up pain free.

Never expected such a bad experience, very disappointed with this mattress and with sam’s club customer service. The mattress never reached the 12’ inch high and couldn’t get help at all

After a three weeks it has already developed areas that are depressed and will not rebound. I weigh 180 at 6ft 2in. Expected a little bit better quality.

This mattress is my absolute favorite. Not only do I long to be back in my bed every time I’m traveling, everyone who visits me, wants details on my mattress. I’ve had 3 family members buy one after visiting.

Very good so far, my thickness is only 12 inches after 2 weeks but don’t think it would change comfort much. Will note it is a little warmer than conventional mattress. Too early to recommend.

this mattress is firm and very comfortable , cooler than other memory foam we have . using this mattress in a 2021 rv in place of original mattress . amazing upgrade .

When you sit on the side of bed it feels very firm. When you lay on it, it feels very firm, then you sink down in it and it feels great. A good buy for the price.

Bought 2 mattress for both of my guest rooms. The first guests on each bed said it was really comfortable and they slept great. I feel well worth the money.

I purchased this mattress in 2021, and for the price, it was a decent option that provided good support initially. As a heavier sleeper (5'4", 250 lbs at the time), I noticed it began losing support after 1 to 2 years, leading to more back, hip, and sciatica pain. I've continued using it because the discomfort wasn't constant, and after losing weight, it felt better for a while. However, after nearly five years, I've decided to replace it. The mattress no longer feels as supportive as it once did, even when sleeping on different areas of the bed. Overall, it's not a bad mattress for the price, but I wouldn't recommend it for heavier individuals or anyone needing long-term support for back, hip, or sciatica issues.

I would like to rate higher but I bought a 12” mattress and this is definitely a 10” mattress. It’s been two weeks and it will not get any bigger. Unfortunately, I needed a mattress ASAP and don’t have the option of returning. I went with Serta because of the name brand. Never again. Should have read the reviews in greater depth as many said the same thing.