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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 11-20 of 794 reviews
Apr 6, 2021
Jacqueline
5 out of 5 stars review

Verified Purchase

Better than we had expected based on other reviews

We found the mattress to be comfortable, not hot as others mentioned it to be. We were worrisome that the mattress would not hold up well with a heavier weighted sleeper and we found there to be no issues. With a traditional mattress I could feel every movement from my husband and my pets, not with this mattress

Helpful?70GQ544Y4G6E13582600595
Aug 2, 2022
Momof3
5 out of 5 stars review

Verified Purchase

Great spine support

Nice and firm but not too hard. I have a bad back so I usually wake up stiff and sore in the morning. This mattress has greatly reduced that and I usually wake up pain free.

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May 28, 2022
Man
1 out of 5 stars review

Verified Purchase

Not 12”

Very disappointed waited at least 10 hours since we left the house and it never passed 10” definitely not the 12 they claim. Quite hard too not as soft as others very poorly described

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reply from Supplier Response

Hi there. We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945.

Dec 11, 2018
SAMSCLUBMBR
3 out of 5 stars review

Verified Purchase

Saggy

After a three weeks it has already developed areas that are depressed and will not rebound. I weigh 180 at 6ft 2in. Expected a little bit better quality.

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Sep 21, 2021
ron
5 out of 5 stars review

Verified Purchase

rv mattress

this mattress is firm and very comfortable , cooler than other memory foam we have . using this mattress in a 2021 rv in place of original mattress . amazing upgrade .

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Oct 9, 2019
Marie
5 out of 5 stars review

Verified Purchase

Purchased this about 3 months ago. Very convenient to ship and easy to unpackaged. Mattress immediately went into correct shape and form. We used on a platform bed so did not need a box spring. Very comfortable so far and good price for value.

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Oct 23, 2019
JD
4 out of 5 stars review

Verified Purchase

Mattress

Very good so far, my thickness is only 12 inches after 2 weeks but don’t think it would change comfort much. Will note it is a little warmer than conventional mattress. Too early to recommend.

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Jun 11, 2021
Doc
2 out of 5 stars review

Verified Purchase

Mattress not recommended

Sadly this mattress turned out to be less comfortable then the Serra mattress I was hoping to replace. Back aches returned, and very soft edges, not happy with the purchase.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi there. Thank you for taking the time to rate the SleepToGo mattress and provide your feedback. We're sorry to hear that it was not the right fit for you.We would encourage you to reach out to our dedicated Sam's Club Serta team at (385) 256-9674. They will be able to address any questions or concerns you may have. Best, The Serta Team

Feb 24, 2021
Mrs El
5 out of 5 stars review

Verified Purchase

Grateful to Serta

It was so EASY to install from the way it was packaged, to the rollers on the box, to maneuvering the mattress into place and then letting it expand. Grateful to Serta for that.

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Oct 10, 2024
Sindy
5 out of 5 stars review

Verified Purchase

Great mattress

Super comfortable and a very reasonable price. I bought my first one back in 2018 and it feels just as good as when I first got it. Now I bought a second one for the guest room.

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