I bought this mattress after looking at reviews for the 12 inch thick mattress and several people said if you needed soft go to the 13 inch. My wife has fibromyalgia so I bought this but after a week she has added a 2 inch topper to her side of the bed and is still not completely happy. I'm thinking about returning this but don't know of any other options available at Sam's

What we received is a shock considering all the GREAT reviews on this mattress. It is extremely soft and squishy. I would say it is quite close to a water bed in it's lack of structure. When you lay on it, you feel as if you are in a hammock. There is NO SITTING on it, without bottoming out and I don't mean just along the edges. If you sit with pillows propped up, as in watching TV or reading, your backside bottoms out and you are sitting in a hole. I am wondering if it is defective. I did see someone else who called it a hammock, and thought perhaps they were just hyper-critical. But NOW I will say I believe them! And, perhaps we just got one that came out of a bad batch in production. It's really hard for us because we are not physically able to return it to Sam's Club. I suffer from a back injury. Now, I have to sleep in a back brace, because without it, I can't sleep in this bed at all! I really think that if I was 20 and in perfect health I would feel the same about this mattress. My advice is to move on and don't buy it.

My husband and I have had this bed for 4 months and it is the best! My husband no longer complains about back pain. I am getting a good night's sleep every night. And best of all, it was at a reasonable price. I tell leveryone I know who is in the market for a new bed-- this is the way to go! You won't be disappointed.

It seemed strange buying a mattress that you weren't able to test out in a store. After shopping competitors, the price and return policy sold us on this purchase. We love the mattress. Set-up wasn't a problem, but it did take two to handle carrying up a flight of stairs. I don't believe I will ever go back to a traditional mattress. We both sleep better on our new mattress.

This bed is just like a 4k bed, if not better. Me and my mate are a big weight variation. Yet this bed we both love and are very happy to sleep in. I have two of these beds, I even got the full for my guest room. As far as the smell it went away in 10 days, I am very smell sensitive. We love love the bed, its odd that they do not sell in store.

Good mattress for price and convenience

It is what i expected for the price. It's no Temperpedic

Sleep so much better since we purchased this mattress. Like sleeping on a cloud!!!

Glad I waited for the cool gel techonology. Best purchase I have ever made

it was a great purchase, great value, very comfortable. we have been sleep on it for over a month and it is simply better than traditional mattress.