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Customer reviews for Zinus Night Therapy 13" Medium-Plush Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 13" Medium-Plush Gel-Infused Memory Foam Mattress
4.4 out of 5 stars
stars549 ratings494 reviews
  1. 5 stars68% (374)
  2. 4 stars18% (98)
  3. 3 stars5% (25)
  4. 2 stars4% (20)
  5. 1 star6% (32)

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Showing 221-230 of 494 reviews
Jun 29, 2015
SidG
1 out of 5 stars review

I bought this mattress 2 years ago and it was great for first year and a half. However it started breaking down and becoming uneven to the point that I hardly get any sleep on the mattress. It has sunk in and does not support my back. Sam's does have a great return policy and I am returning it. I have tried other cheaper ($400-700 range)memory foam mattresses from Sam's as well and my advice is that they are great for guest bedrooms where they won't be frequently used but for everyday use I would go for a more quality product.

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reply from BetterZZZZ

We would like to assist with the possible sagging issue. Our 10-year mattress warranty does cover for sagging. Please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Sep 5, 2012
17AtHeart
5 out of 5 stars review

Great for the price

Just setup two MyGel's last night. The queen is mine, and got a twin for my son. Both beds together cost the same so the beds we'd been looking at in stores - just for mine. They arrived in a timely manner, setup was simple, and any smell dissipated quickly. Only two criticisms - My bed is a little bit hard for my tastes (my son says his is perfect). Reviewers have said it'll soften a little with time, that'll be nice. - Mattress cover is loose, had to make sure it was arranged right before putting on sheets. BUT - still slept like a baby on it, and am happy with the purchase.

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Aug 7, 2023
No answer
5 out of 5 stars review

Verified Purchase

Mattress

Fantastic

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May 9, 2012
TheDancingMachine
5 out of 5 stars review

Absolute Best Buy

After much research, we found that the Night Therapy Elite 13" MyGel Prestige Memory foam Matress to be half the cost at Sam's than anywhere, both over the internet and inside a store. The bed was easy to install and set up. Delivery could be tracked every step of the way, and our purchase reached us within the time frame promised. The mattress has the right firmness, with comfort, and the gel feature keeps the bed cooler than other foam mattresses. This mattress really delivers - and Sam's delivered on price and service. We are well pleased.

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Feb 26, 2014
GreatHodgy
4 out of 5 stars review

Great Gel Mattress

We love the mattress. It is extremely comfortable...great night's sleep for both myself and my wife. Only drawbacks were first few days the chemical odor which was better the second night more than the first. Other is I weight 235 lb and mattress seems to lean in towards center whenever I am on mattress. Feels as it entire mattress is leaning in towards center for both sides of bed.

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Dec 31, 2013
CALEDO
5 out of 5 stars review

BEST INVESTMENT FOR OUR HEALTH

I AM SAD I DID NOT PURCHASE IT BEFORE. THE BEST REST I HAVE HAD IN A LONG TIME. MY SISTER AND BROTHER IN LAW HAD BOUGHT ONE A FEW MONTHS BEFORE AND I KEPT PUTTING IT OFF, I AM GLAD I DID,, IT IS MAGICAL AND IT IS TRUE THE MOVEMENT OF THE OTHER PERSON DOES NOT BOTHER YOU AT ALL. GREAT MERCHANDISE, BETTER THAT ALL THOSE BRAND NAMES MATTRESSES THAT WERE GOOD ONLY FOR A MONTH. THANK YOU AGAIN, I WILL BE RECOMMENDING IT FOR SURE. C.ALEDO

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Oct 21, 2015
Charlie1947
5 out of 5 stars review

So far so good.

We are very pleased with our night therapy mattress so far. It was delivered earlier than scheduled and came thru in excellent condition. It has only been a week since we received it but it is a very comfortable mattress and is comfortable and supportive. Sam's club is the best. Charlie DiLisio

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May 10, 2015
DickB
5 out of 5 stars review

Great mattress

Great mattress. I am a touchy back pain person who sleeps on side. This mattress eliminated the back pain and it is really very comfortable. It is not hard and not too soft. I would put it in the middle or maybe a little on the soft end with adequate underlying support. My wife loves the mattress just for comfort as she does not have back problems. Again great, and Sams customer service great also as Fed Ex kinda lost this shipment but later found it-Sams very helpful.

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Apr 16, 2026
anonymous
1 out of 5 stars review

Horrible service

Dont bother! And return is a nightmare

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reply from Zinus

We&#39;re really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us.<br /> <br />We’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we&#39;ll ensure that we address your concerns as quickly as possible.

Apr 20, 2012
Magdalen
5 out of 5 stars review

Love it

I absolutely love this bed. My husband, the sceptic does too. NO smell, easy to set up and the best pain free sleep we've had in years

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