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Customer reviews for Zinus Night Therapy 13" Medium-Plush Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 13" Medium-Plush Gel-Infused Memory Foam Mattress
4.4 out of 5 stars
stars549 ratings494 reviews
  1. 5 stars68% (374)
  2. 4 stars18% (98)
  3. 3 stars5% (25)
  4. 2 stars4% (20)
  5. 1 star6% (32)

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Showing 161-170 of 494 reviews
Oct 25, 2013
Petey86
5 out of 5 stars review

Nice

Ordered this based on reviews only....was pleasantly surprised. Awesome mattress so far. I've had it 3 weeks now. I wasn't sure how it would be because it came shipped like a sleeping bag, but once I got it out of the packaging and let it "breathe" then it came to life. Smell isn't bad, first few days just leave it lay there and air out and it's fine. I'd definitely recommend this mattress.

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Nov 23, 2013
milli1986
5 out of 5 stars review

Amazing! Best $ spent so far

We were in need if a new mattress and my husband and I were debating if we would buy a regular spring mattress or a memory foam one. We looked around and decided to go with memory foam. We looked some more to decide where to buy it and how much we were going to spend. We decided to go to Sam's. This has been the best decision. The best price and the best quality. Shipping was fast. Order was placed on the website on a Thursday and we received the mattress the next week on Tuesday. That night we unrolled it and it took just a few minutes to rise to the original shape. No smell at all. We have a 6 month old baby and I was a little worried about the smell that everyone was talking about, there was none. This mattress is just perfect. Not too soft or too firm. It contours your body amazingly well and relieves any pressure points on your back, legs, hips. My lower back doesn't hurt anymore. Neither do my feet. I'm a runner and sometimes I couldnt walk first thing after getting out of bed due to the pain on the bottom of my feet. My husband had a little trouble getting used to the bed but it took about a week. He said he felt like he was sinking but now he loves it. And wakes up feeling refreshed. The only complaint i have is that i wake up sweating sometimes feeling really warm in the bed. But my body temp is always higher. My husband says I am a human heater. Other than that I love this mattress and our new bed. I wish we would have made this purchase before. It is so worth it. The best $600 even spent. I am planning on buying another mattress like this one, maybe a smaller size, to start getting a guest bedroom built. So if you are debating about getting a new mattress, dont wait. Do it. And make sure you dont spend thousands of dollars. It is the best quality and price out there.

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Jun 23, 2014
LJPride
1 out of 5 stars review

Extremely SOFT mattress

We had to return this mattress, it was way TOO SOFT. Just sitting on the side of the mattress you sink almost to the bottom of it. NO support at all. After sleeping on the mattress for 2 months I was waking up with extreme pain in my back, hips, knees and ankles. I felt as if I was 30 yrs older than I am! My husband was having severe back pain also. We exchanged it out for a Serta Firm Mattress and after just one night the back, hip & ankle pains are gone! If soft is what you are looking for this is a great mattress. If you need any kind of support look elsewhere! Mattress was also EXTREMELY HEAVY. Very difficult to move. We didn't experience any problems with smells that other reviewers mentioned.

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Aug 6, 2014
Coopergma
5 out of 5 stars review

Good value for great comfort

Our 94-year-old mother suddenly decided she needed a new mattress because she was waking up with back aches, so I went online to do a little research. After reading the great reviews for this mattress, and knowing we could return it to our local Sam's Club if she didn't like it, I placed the order. It arrived in just a few days, my brother unpacked it and placed it on her old box spring and let it air out for the day. That evening, I made up the bed for her and she slept on it. I checked in with Mom a couple of days later to see how she was liking it, and she said she sleeps so soundly she doesn't even turn over! The mattress feels soft when you sit on it, but it provides great support. She is very happy with the purchase, and so are we.

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Jan 8, 2020
T Reed
3 out of 5 stars review

Verified Purchase

Help I'm sinking

Good quality, but way too soft.

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Dec 14, 2018
Mack
5 out of 5 stars review

Verified Purchase

Exceptional comfort and cooling feature.

I love this new mattress.

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Aug 14, 2017
Pstew
5 out of 5 stars review

Verified Purchase

Wonderful Mattress

We bought this for my daughter at college and she said it is so comfortable. We are very pleased with the quality of this mattress.

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May 2, 2019
Prit13
1 out of 5 stars review

Verified Purchase

Not impressed

I bought this a month ago due to my neighbor having one just like it. I’m not sure what happened but mine is not nearly as soft as hers.

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reply from BetterZZZZ

Thank you for your review and we apologize that you are experiencing issues with your purchase. If you are outside of your return period, please reach out to Zinus Inc. so we can discuss this matter with you further. We can be reached at (800) 613-1225 or by opening a support ticket at support.zinus.com.

Aug 19, 2017
Shannon
5 out of 5 stars review

Verified Purchase

Very comfortable!

Doesn't provide a lot of support but my daughter wanted something that was comfortable and she could sink into and she's very happy!

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Feb 1, 2024
amy
1 out of 5 stars review

Verified Purchase

Uncomfortable and hurts my back

I waited to write this review to break in the bed but it’s still so uncomfortable and hurts my back. It’s hard and wished I never bought it.

Review from walmart.com
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