Customer reviews for Zinus Night Therapy 13" Medium-Plush Gel-Infused Memory Foam Mattress forMember photos









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This was a mistake.
I bought this mattress based on the reviews for it on this site. I have to say my back is killing me. I am a heavy set guy and I like to sleep on my side, this mattress makes a large indentation around my midsection and I guess this is like sleeping on a hammock, in any case, I'm working to return, I have tried it for 3 months and I was trying to get my body to conform to the mattress, but I just can't take it anymore.
Perfect Support
(only negative here but put it up front: There is NO "White Glove" delivery service available on Memory Foam Mattresses, even though it said so on my receipt. YOU will be responsible for the removal and disposal of your old mattress! It is delivered by FEDEX) OK this is long... But, I will start by saying "BUY THIS ONE... YOU WILL NOT BE DISAPPOINTED!!! My Story: I have been shopping for a Memory Foam Mattress for many months. Last year, from the other Club, I purchased my Mom a Queen Memory Foam Mattress, ($600) to replace her Sterns & Fosters $2,500 Pillow Top mattress that was about 9 years old, but was causing her terrible pressure point pains. I had spent hours reading reviews and chose the one from the other club because she likes Medium Firm and what I purchased for her stated that was a "Medium-Firm" She always said she was "happy with it". This past month (June/July 2017) I began researching to purchase a new Mattress for myself. I was discussing it with my Mom, that I was going to purchase a new Mattress. My Serta $1,200 Pillow Top was really getting "saggy" and uncomfortable, the pillow top was lumpy and you could feel the springs in certain places. It was really causing me distress, to the point where my Chiropractor told me, "You need to get a new mattress, I think that's what is causing all of your neck pain". So, Mom and I were discussing this and she said "Well do NOT buy the one you got me" ... I was shocked... she said that although the joint and pressure pain was gone, she felt it was way too firm. So, I asked if one day I could take a nap in the afternoon and try it out! OMG ... it was almost like sleeping on the floor, it was so firm. (I felt bad she never told me, I would have returned it within the first 90 days) So I went back and re-read the reviews and in the recent year all the complaints were that her mattress I chose at the other club was too firm. So I chose this mattress... OMG... it is PERFECT. I would call this Medium-Firm support. Just enough softness to be very comfortable, but firm enough to feel very supported. I am a man 5'11" tall and weigh 185lbs. and after just two nights of sleep on this mattress, my neck, knee and hip pain have been greatly reduced WITHOUT a trip to my chiropractor! I HIGHLY RECOMMEND THIS MATTRESS!!! There was NO detectable odors when I opened it up. Very Easy to Un-Box and set up. Though with two people it is easier.
Good mattress...glad we found it
I'm 6'4", 320 and built like a gorilla. For years we've slept on an inner-spring mattress with a 4" mattress topper. The springs would fight against my hips. So I'd wake up stiff and achy. No good. So, out of sheer necessity I started looking for an answer and feel like I found one with this thing. We ordered the king and it arrived one day ahead of scheduled delivery. The box is large and 123 lbs. Get a hand-truck and a tub of butter to help you shoe-horn this box through the door. Then, do what I did...while still in the plastic bag, place it on your bed first. Because once you open the plastic bag it immediately starts to expand and quickly becomes what you just paid for. We let it expand a full 4 hours before laying on it. It is a smooth, complete 13" inches just as advertised. The mild / moderate chemical smell went away after a day or so. Not a big deal for me. After a day or so of expansion it is a true, thick king-sized mattress. We slept on this thing the first night. Over the next day or so it continued to suck in air. You'll sink in a couple of inches and the memory foam will support you just fine. I'm a side sleeper and have had no trouble with that. Back sleepers will be okay since the foam will fill in the small of your back providing support. The memory foam gives plenty of good support without fighting back like springs can. It stays cool. I was concerned that the material would heat up and make me hot but it doesn't. The mattress stays cool and really does not absorb body heat. I say this mattress is as advertised. If I had something to gripe about I would, but I don't. Good deal for the money. Have recommended this to a friend already.
Comfortable but much firmer than expected.
Bed arrived in large box that barely fit thru the doorway. Thankfully we laid it next to the bedframe to open because the mattress has no upholstered handles and is very difficult to move once out of the wrapping. Slept on it that night and awoke with backaches next morning due to the firmness of this mattress. Each night thereafter got better, and now two weeks later we are very satisfied and are sleeping much better than with our old mattress. Never noticed any odor that some refer to. Only disappointment is that the fabric cover is not very attractive with the blue contrasting stripe around the sides. Would've gladly paid more for upholstery upgrade (esp. if with handles!). And could have rated mattress 5 star.
Has Won Me Over
I'll make this one easy. I read the reviews before buying. It's true it does have a smell at first but not too bad and goes away within a few days. That's the only downside. It is VERY comfortable. Soft but still firm to support you. And even though I normally get hot at night, the MyGel helps keep me cool. I was nervous about buying online but very glad I did. You will be happy too I'm sure.
Great matress, so far
We've only had the mattress for about a week, so I cannot speak to the durability. However, the comfort is out of this world. This is my first memory foam mattress and it has been great. I am sleeping less, but that is because I am getting better quality sleep and don't need as much. We replaced our previous Serta spring mattress because my wife and I were both experiencing back/shoulder pain. So far, neither of us has experienced any pain. Highly recommend.
Love this mattress!!
My husband and I are opposites when it comes to mattresses. He wants a firm mattress and I want a soft one. I injured my lower back in a fall and if my mattress is too firm, I can't walk in the morning. A couple of years ago we spent over $1,300 for a queen size mattress the salesman promised would satisfy both of us. Neither one of us can sleep comfortably on it. This night therapy mattress is perfect. It's firm enough for him and soft enough for me.....and at less than half the price. The top layer of gel foam fills in the curvature at the base of my spine and gives me the soft support I need. We both get a great night's rest and don't wake up feeling stiff and sore for the first time in years. We did not notice any smell at all when the mattress arrived. I love this mattress so much I bought a queen size one for my guest room. I want my visiting friends and family to sleep as well as I do. I highly recommend this mattress to everyone. I've only had it a few months so I don't know how it will hold up but at this price even if I have to buy one every four years, it will cost me slightly over $150 per year - way less than the mattress we both dislike.
Thanks for your review. We're thrilled to hear that this mattress is working out great for you!
Bought this after much research . Wife gets hot when sleeps and not sure we both would like. Looked at leading foam mattress store and spent about hour there considering to buy a $ 4000 set. Came home did some on line looking and thought would buy this because of what I read on line. It didn't smell and is not hot to sleep on. Let sit on floor for 24 hours after unboxing and put on box springs of serta beauty rest, that was 5 years old and shot. works great on that base even though bought the set from night therapy, that has bed frame, and head board att. I wasn't sure if the old frame would work . Will keep night therapy frame, still boxed up for later if ever needed. Will never go back to a spring mattress no matter what brand and wish I had bought this years ago. Shipping was no problem and recieved in about five days. Haven't used any other foam mattersses but buy the same one tomorrow if needed. I don't think you could find a better product for the money any place. That is just my honest 2 cents for whats it's worth.
made a good choice
it took a while to decide on buying this after reading all the reviews as i would have liked to try the mattress first before, but i figured i take a gamble as it's not that big of a purchase compared to other brand name mattresses and sams has a great exchange and return policy. After waiting 5 days of trial of this mattress, then i decided to leave a review. At first, once received make sure you have someone to help you carry it especially if its going upstairs. Aprox weight 95lbs. in box. The smell was not that bothersome as many described within a couple of days it was completely gone. After unpacking the mattress, it took about 4 hours for it to completely retain it's original shape. The first night of sleep was ok, as you need to prob get used to sleeping on a memory foam type mattress especially if you have been sleeping on a spring mattress all your life. 2nd night of sleep was beyond what was expected, i did not move at all while sleeping i woke up in the same position i was in, i am a back sleeper and side one as well. This mattress just cradles you and gives you support where you really need it. i have been getting deep uninterrupted sleep thru the night even my wife was extremely satisfied with sleep quality you get on this product as she used to toss and turn a lot thru the night on our previous spring mattress. It's a different type of sleep that you get. I have always had plush pillow top spring mattresses and i prefer a slightly softer mattress, this one is rated firm, but i think it should rate slightly firm which was really good, but wasn't too soft and cushy it really has a perfect balance of softness and firm support without any pressure points that leave you numb after laying on it the same position for a while. Compared to name brand memory foam mattresses, the price is really a bargain. The cost of shipping is reasonable compared to other stores delivery fees and what sams charges to deliver, but still would have preferred to see and try it in person before buying i prob would've purchased it sooner, It took me 2 weeks to decide after reading all reviews that i was skeptical about to finally purchase a mattress online for the first time. It definitely was a good choice and great buy. Unfortunately the only drawback is there are no long term reviews as to the quality of the mattress whether is retains its shape and support or if starts loosing its quality after a few months of sleep on it, i guess only time will tell.
Awesome bed!
I have neck problems due to a rear end automobile accident. On my old bed I was waking up in pain at least twice a night. I decided maybe a new bed would help - and did it ever! I went from sleeping 2 - 4 hours per night to sleeping 7-8 hours. I've not awakened in pain since I have been sleeping on this bed. It's perfect. Money well spent.