We had to return this mattress, it was way TOO SOFT. Just sitting on the side of the mattress you sink almost to the bottom of it. NO support at all. After sleeping on the mattress for 2 months I was waking up with extreme pain in my back, hips, knees and ankles. I felt as if I was 30 yrs older than I am! My husband was having severe back pain also. We exchanged it out for a Serta Firm Mattress and after just one night the back, hip & ankle pains are gone! If soft is what you are looking for this is a great mattress. If you need any kind of support look elsewhere! Mattress was also EXTREMELY HEAVY. Very difficult to move. We didn't experience any problems with smells that other reviewers mentioned.

the pictures of the mattress are different from the real one. the mattress I received was only high density foam rubber ..no gel in the product at all. I received no warranty paperwork at all. no tags of any kind on mattress, including the material tag required by law. I could only find out the manufacture after 2 weeks of ownership. the warranty is PRO RATED 10 year for manufacture defect only. If they made it to go bad in three years and it does , you loose 100% of the value. I am truly sorry I bought it. I am now seeking a refund!

I have suffered from back pain for years and have tried several mattresses with this one being at the top. I sleep well and wake with no back pain Shipping was on time and the chemical smell took about three days to dissipate. We used the bed the same day we got it and it fully expanded within two days. I would buy this product again. I picked this bed due to the reviews on this website and am not disappointed. It's a little soft when you first lay down then your body adjusts and the mattress feels firm

The product arrived quickly, expanded to full size in seconds and had no smell. It was very comfortable from the first night but not soft enough for the extreme fibro that cripples my wife until we added the 4 inch topper that we also bought from Sams a couple years ago. She now gets the only good sleep that she has had in 7 years.

Whoever said this was too firm (and there were multiple reviews that said this) must have a different mattress than the one that I just got. This mattress is the most soft and uncomfortable mattress I've ever slept on! I'm not a big, heavy guy who normally sinks down into a mattress, but with this mattress I'm sinking down real deep. I can only sleep on my back on this mattress; no side sleeping and no stomach sleeping. Very uncomfortable. The weight of it was simply unbearable for two people to carry up the stairs. (We have the king mattress size.) However, we did get it upstairs. The odor, even after 3-4 days, is still very strong and we've changed our sheets and mattress pad every single day that we've had it. Still, the odor lingers.

I have spent thousands, and thousands of dollars on mattresses in the past 15 years, yet, this is the very first time we do not have lower back pain, ever!! Purchasing this $492 mattress is the best purchase we have ever made!!. All I can say is that I can not imagine anyone not LOVING this mattress! I have seen the reviews where folks complain about firmness, and smell. There is a very easy fix for that. When you unpack the mattress, walk all over it for 10 minutes. This will open up all the cells, and release the smell of the latex. We unpacked this mattress, walked all over it for 10 minutes, let it sit overnight, and slept on it the next day. Neither my wife or myself can even detect the smell of latex, and the mattress did open up to it's full 13". The last few days have been the best nights sleep each of us have ever had, for as long as we can remember. No sweating at all, actually may be better than a normal mattress! Don't consider the complaints about being too hot, the gel takes care of that in entirety. But this mattress, you will be very happy!!

I am sure there are better beds available but for the money this is a solid purchase. Opinions are like snowflakes so I will stick to facts then give my opinion. Package - This is heavy at 117lbs (king) I had a hard time lifting it from my truck to carry it in the house. More than the weight it is the dimensions. Once I got it in the house I pulled it from the box and noted it was rolled and wrapped. It popped right into shape once removed from the bag and plastic. There was very little odor that dissipated in a few hours. ** The mattress exterior is white and the fabric can snag easily. I was very careful but still managed to get a snag. (not happy but my fault). ** Construction - The product from what I can see if well made no loose stitching If I could add one thing it would be handles on the side. The mattress itself is very hard to move around since there is really nothing to grab ahold of. ** Overall I am very happy with the purchase. *** Now the opinions - This mattress replaces a Sealy pillow top 13-14 inch mattress that was 9.5-10 years old that we paid around 1500 dollars for. ** 1. I do love this purchase I have circulation problems and would suffer from leg pain it is all but abated. My wife works on her feet and her back and legs feel much better. The mattress does form fit to you and it relieves pressure. 2. Heat - I have heard complaints about these mattresses and heat was a concern my wife says I am like a furnace and so far I have not had any issues at all. I don't feel any different when sleeping. 3. I am a side sleeper but I always start on my back. Once you butt sinks in, the mattress does an excellent job conforming to your body relieving all pressure. I love to read in bed again. 4. Before this purchase my wife would go to bed with me then head into another room because of discomfort. Since this purchase we sleep together through the whole night. ***** In summary I sleep and feel better as an added bonus my wife sleeps with me again. Overall the best money I spent in 2014.

I took a pole on FB to see if I should go with coil or foam. It was 100% foam. All of the reviews on Sam's Club that I read for this mattress were favorable and I couldn't afford a brand name so we took a chance... Not having felt the mattress before, my husband and I were very nervous... but I was confident that anyone that took the time to write a review, really meant they liked the product... After a week... I am amazed... I LOVE IT! My husband LOVES IT! No getting used to it, comfortable from night 1. I look forward even more to going to bed now. Had a slight odor at first as all foam mattresses do but nothing terrible. I highly recommend this mattress!

I also bought this mattress sight unseen. I read the reviews and was still leary of what I might get. I had been looking for a mattress for the past 18 yrs. that would compare to the waterbed I used to have. I had done away with the waterbed, because I was moving a lot and filling it and unfilling it was becoming a hassle. That's when I switched to a regular inner spring mattress. Every mattress that I have purchased, 4 in the past 18 yrs. would develope sags and lumps. I felt as if I was always sleeping down in a hole. My husband and I are not over weight, so it wasn't because of that. The first set cost over $2000, and many others that were name brands and highly priced would have to be trashed after a few years wear. I also have had back pain since I was a teen. Just recently I hurt my back and I have 3 slipped discs. I am taking P.T. and have sciatic pain down my leg. I have to wake up an hour early just to start walking. This mattress is the best purchase ever. I love the material it's made from. Not too soft or too firm. I feel like Goldilocks. My pain is getting much better and I'm sleeping and am much more rested. The only thing I wish was different is that it was a lot thicker. For the style headboard I have I could have used a mattress that was 15" or more to help with the looks of my bed. Other than that I can't complain. If you're tired of shopping around to find one that meets many needs, health issues, different support between you and your spouse, or something great for the value....you have to try this one.

My husband and I looked at more expensive memory foam mattresses and finally chose to purchase this one. We are enjoying the mattress. It sleeps well and I really like the fact that I can't tell if my husband gets up from the bed. So far, it seems to be a good value and we are very satisfied.