Hello, and thank you for your comment. We apologize to hear that your balloons did not stay floated for the allotted time. So we can learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that perspective, we value all reviews as an integral part of continuing to improve our products. We would appreciate you contacting us at: BalloonTime@WorthingtonIndustries.com so that we may learn more about your experience. Thank you.

Hello Tracey, there are a number of factors that may affect the float time of a balloon, including using balloons other than those supplied with the helium kits, the type of balloon being used, under- or over-inflating the balloon, as well as external factors such as temperature, humidity and altitude. if we can further assist, please email us directly at BalloonTime@WorthingtonIndustries.com