Hi! Thank you so much for your kind words! We're thrilled to hear that you’re finding the washer easy to use and that it’s keeping everything clean. Thank you for choosing LG! Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time.

Thanks for your feedback! We're glad to hear it was easy to install and helps you save water. If you need any assistance in the future, please don’t hesitate to reach out! Thank you for choosing LG!

Dear Valued Customer, Thank you for your feedback. We’re sorry to hear about the difficulty with setting a private default and repeating it. We appreciate you bringing this to our attention and will share it with our team to improve the experience. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting. You can reach us at 1-888-542-2623 from Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you. Sincerely, The LG Electronics Team

Hi. Thank you for sharing your first impressions of your new LG Washer. We appreciate you pointing out the louder operation and the absence of a drum light, especially since those are features that can make day‑to‑day use feel more familiar when coming from an older machine. It’s great to hear that the controls feel simple and easy to use so far. To allow us to properly investigate the details of your specific product model and to see how we can assist with the noise level and drum‑light feature you’re asking about, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on washer noises during cycle: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062 ^James