Thank you for choosing LG again! It’s incredible to read that your previous washer provided over 15 years of reliable service, and we’re confident that your new replacement model will deliver the same dependability and performance. If you'd like to maximize efficiency and keep your washer running at its best, consider pairing it with the LG SideKick Pedestal Washer, perfect for washing small loads separately. If have any questions, be sure to reach us on social media at @LGUSSupport. We're here for you! ^Jose

Thank you for choosing LG again! It’s incredible to read that your previous LG washer provided over 15 years of reliable service, and we’re confident that your new model will continue to deliver the same dependability and performance. You should consider pairing it with the LG SideKick Pedestal Washer, which is perfect for washing small loads separately. If you have questions, be sure to reach us on social media @LGUSSupport. We’re here to help! ^Jose

Hi there. Thank you for sharing your experience with us. We're sorry to hear about the issue with your WM3400CW washer and understand your frustration regarding the cracked drum. While the cost of repair can indeed be significant, we want to ensure you get the support you need. Please check the drum for any debris or foreign objects that might have caused the damage. For further assistance and to explore possible solutions, please send us a private message on Social Media @LGUSSupport. Our team will be happy to help you with next steps. We appreciate your patience and look forward to assisting you further. —Renzo