I'd like to see if we can offer assistance. Please contact LG Customer Support by private message via Facebook Messenger @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better answer your concerns and/or question you have. Thank you. ^Daphane

Thank you for choosing LG again! It’s incredible to read that your previous washer provided over 15 years of reliable service, and we’re confident that your new replacement model will deliver the same dependability and performance. If you'd like to maximize efficiency and keep your washer running at its best, consider pairing it with the LG SideKick Pedestal Washer, perfect for washing small loads separately. If have any questions, be sure to reach us on social media at @LGUSSupport. We're here for you! ^Jose

Hello, Debbie! We appreciate you sharing your experience with your LG Washer. It’s great hearing that after taking a little time to get familiar with it, the LG unit is now helping you finish a full load in under an hour — that kind of efficiency is always a win, especially just a month in. We’re glad it’s becoming a smooth part of your routine! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Hello! We've attached two links with more info regarding front-load washer leaks, and if the troubleshooting there doesn't help, please be sure to reach out with the third link below, so we can get to the bottom of this with you! https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking-CT10000012-1431986512448 https://www.lg.com/us/support/video-tutorials/lg-front-load-washer-how-to-prevent-leaking-issues-CT10000010-1414021311767 https://www.lg.com/us/support/contact ^Ian

Hey there! It's always the simple things in life that you treasure, and your LG washer is one of those things. Don't hesitate to reach out to us on social media at @LGUSSupport if you ever need help with your washer! *Josh