Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash

Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for

LG 4.5 cu. ft. Front Load Washer with ColdWash

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4.4 out of 5 stars

stars2,550 ratings2,545 reviews

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Showing 2,411-2,420 of 2,545 reviews

Oct 18, 2022

Duane P

5 out of 5 stars review

14 years and still going strong

I bought my set 14 years ago and love them. 11 years ago, I gave my daughter a set as a baby gift. Combined we have 25 years of "hassle free" use. Today my sister purchased this one.

Review from lg.com

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Dec 31, 2020

sue66u

2 out of 5 stars review

Broke down after two weeks service

[This review was collected as part of a promotion.] Replaced ten year old LG washer that worked well with new unit. New unit went out of balance after two weeks service

Review from lg.com

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reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Oct 24, 2020

Anonymous

1 out of 5 stars review

Worst washer i ever had

Broke within a year. Clothes smell bad even after drying out the washer and cleaning it. Does not do a good job when compair to cheaper more reliable brands.

Review from lg.com

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reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Sep 11, 2024

Annette4LG

5 out of 5 stars review

LG -Great product

[This review was collected as part of a promotion.] Love the new washer...I had a 20 year old LG washer that finally gave out and glad I replaced with LG

Review from lg.com

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reply from LG

Hi, Annette! We’re glad to hear your new LG Washer is already a hit in your home. It’s wonderful knowing your previous LG washer served you well for 20 years, and we’re excited you chose LG again to keep the laundry routine running smoothly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 11, 2020

Smsnyder

5 out of 5 stars review

Love my washer

[This review was collected as part of a promotion.] Bought this washer 5 months ago and have loved it! This is my first full size washer and dryer and I’m extremely pleased

Review from lg.com

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Mar 31, 2020

Cassiep93

3 out of 5 stars review

So loud!

I was so excited to get my new LG washer and dryer. But they are both so loud. We have a laundry room and the door is always shut but you can hear them both thought the whole house. I'm no longer happy.

Review from lg.com

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reply from LGE Social Media

Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Again, we apologize for any inconvenience this has caused. ^Daphane

Jul 5, 2021

ScottAL

4 out of 5 stars review

Quiet machine. But takes 93 minutes for a normal

[This review was collected as part of a promotion.] Quiet machine. Washes good. Only down side is it takes 93 minutes for a normal wash. Seems excessive.

Review from lg.com

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Dec 22, 2020

Fanny Mo

5 out of 5 stars review

[This review was collected as part of a promotion.] I've had the machine for several weeks and I'm very pleased with its features, ease of use. quiet operation and overall reliability.

Review from lg.com

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Dec 12, 2020

Sueco

1 out of 5 stars review

Does not clean my clothes

[This review was collected as part of a promotion.] I don't know if it's LG brand or just the machine I got but it doesn't clean the clothes. Most of the dirt comes out in the dryer.

Review from lg.com

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reply from LGE Social Media

We hate hearing that you had this problem with your unit. If you are still having an issue, I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Dec 11, 2020

revrick012

4 out of 5 stars review

Cleaner clothes

[This review was collected as part of a promotion.] Cleans clothes better than out previous “commercial quality”. However, loads must be balanced very well or the unit vibrates enough to shake the floor, even after proper installation.

Review from lg.com

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