Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash

Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for

LG 4.5 cu. ft. Front Load Washer with ColdWash

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4.4 out of 5 stars

stars2,550 ratings2,545 reviews

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Sep 2, 2024

Front loading washer LG

3 out of 5 stars review

Average

I bought this LG washer about one month again . It really cleans your clothes but twice already when finished it does not unlock . We have had to run the whole cycle again for it to unlock.

Review from lg.com

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reply from LG Social

Hey there! We're here to support you and your LG washer as best as possible. If your washer is not unlocking after a cycle, we have a helpful troubleshooting guide that will help with this here: https://shorturl.at/JI2Pb. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into this with you. Thank you for your commitment. ^Joslyn

Dec 11, 2020

Neil123

4 out of 5 stars review

Great dryer with standard features!

[This review was collected as part of a promotion.] Have had this for 6 months and happy with the machine. Has all features I require and easy to operate.

Review from lg.com

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Jan 1, 2021

Geoheesh

5 out of 5 stars review

LG Stackable Washer

[This review was collected as part of a promotion.] We purchased this washer a couple of months ago and are very pleased with its design and user- friendly features. Very easy to understand and use.

Review from lg.com

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Aug 22, 2024

AndreaPitt

1 out of 5 stars review

Awful Product

My washer was installed in July and it has only worked for 4 weeks. It’s had multiple repairs completed and the same issue persists. There is only one repair person in the area so I haven’t had a washer in weeks.

Review from lg.com

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reply from LG Social

Greetings Andrea. We are grateful that you contacted us and brought this to our attention because we understand how crucial it is for an appliance to function as intended. and understand the significance of a washer in your daily life for you and your family. We appreciate your patience during our repair process, especially with the limited resources in your area. We will work hard to ensure your washer gets fixed and works as intended. If you have any further questions or concerns during this time, please reach out to us via @LGUSSupport. ~Ivy

Dec 12, 2020

Sueco

1 out of 5 stars review

Does not clean my clothes

[This review was collected as part of a promotion.] I don't know if it's LG brand or just the machine I got but it doesn't clean the clothes. Most of the dirt comes out in the dryer.

Review from lg.com

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reply from LGE Social Media

We hate hearing that you had this problem with your unit. If you are still having an issue, I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Mar 10, 2023

Lamas

1 out of 5 stars review

Delivered unusable!

Excited to try out this new washer delivered and installed today, and I find the rubber seal all twisted up making it unusable. The headache starts on day one.

Review from lg.com

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reply from LG Social Media

Thank you for reaching out and we apologize that you had such experience regarding to the installers that installed your LG Washer. Please know that this is not the experience we are trying to achieve. We'll be more than happy to look into this, and assist you further. Please send us a private message on Twitter or Facebook using the handle @LGUSSupport along with your contact information, or you can call our customer service line at (800) 243-0000. If you still need assistance. ^Danee

Sep 1, 2020

Willpaytosavetheplanet

5 out of 5 stars review

Quiet, efficient, clean clothes

Vastly superior to the machine it replaced. It's easy to figure how to make it wash clothes with the settings you want. My clothes are clean! With the high-speed spin, they come out near dry.

Review from lg.com

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Dec 2, 2020

GSP1949

5 out of 5 stars review

great features

[This review was collected as part of a promotion.] I bought this in early October 2020 and have been very happy with its performance and the easy to follow instructions

Review from lg.com

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Oct 24, 2020

Anonymous

1 out of 5 stars review

Worst washer i ever had

Broke within a year. Clothes smell bad even after drying out the washer and cleaning it. Does not do a good job when compair to cheaper more reliable brands.

Review from lg.com

Helpful?

reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Sep 15, 2024

ajparisi

4 out of 5 stars review

works well

[This review was collected as part of a promotion.] everything went well except the delivery didn't take place until 7:30pm when the schedule was supposed to be between 8am - 5pm

Review from lg.com

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