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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,550 ratings2,545 reviews
  1. 5 stars69% (1,771)
  2. 4 stars18% (463)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (137)

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Showing 2,231-2,240 of 2,545 reviews
Feb 19, 2024
Barr25
4 out of 5 stars review

Love LG

[This review was collected as part of a promotion.] Replaced our old LG washer that lasted 20 years. A real workhorse! Love the large capacity and the spin is so efficient that dryer time is minimal. A couple of things that I wish they would consider: Add a Soak cycle that would allow a choice of several times for the clothes to sit dampened in solution before continuing with wash. And add a 'press & hold' to retain a customized cycle. This was a feature on my old unit, and it's crazy that now I have to program cold tap water plus an extra rinse - with every use!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 6, 2021
Nikb58
5 out of 5 stars review

Really impressive!

[This review was collected as part of a promotion.] We tried a top load washer first, but it really didn't get the clothers as clean as we wanted, and dress clothes were wrinkled excessively. This front loader is wonderful, has 7 individual load settings for towels, normal, bedding, heavy duty, permament press, delicates and even a speed wash. Temperature settings for cold, warm, & hot, spin settings for high, medium & low and soil settings for light, normal or heavy. There's also a pre-wash setting for large loads and we'll use that for heavy soiled loads as well (sweaty clothes from a workour or shoveling snow!) There's also a tub clean setting to reduce mold & mildew issues we had in our last front loading machine. At the end of the cycle there's a meldoy that plays to let you know it's done, my wife loves that feature.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 3, 2022
Lisa0726
2 out of 5 stars review

owners manual sucks

The owner’s manual is terrible.It doesn't explain all the settings. It explains how I have to keep the machine clean and dry. It doesn't explain how to change any of the options on the pre set settings. Even youtube wasn't all that helpful. I shouldn't have to run every cycle to figure out how to adjust the settings. I am totally frustrated that it doesn't explain how to adjust the setting. How do I set the prewash? And why are the cycles so long? A smallish load I had took 70 minutes. My husband put a load in and it took 2 hours?! I shouldn't have to google or youtube to figure out how to tweak the settings! I still haven't figured it out. I'm still looking. I've only had this machine a couple of days or other than the useless owners manual, I can't rate anything else. I will update. this review after I've figured everything out.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
Nov 9, 2024
Min
1 out of 5 stars review

Not even 5 minutes old and Error Code DE2

5 minutes old and won't even start. Error Code DE2. Installers said there is nothing they can do and that it is a LG problem. Brand new washer and can't even wash a load of clothes and now have to wait 6 days without a working washer. Very disappointing.

Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Customer Care

Hi, Min. Thank you for sharing your experience with the LG Washer (WM3400CW) model. We understand your concern about having a brand new appliance fail within minutes of installation, especially with the DE2 error code. We strive to provide high-quality products and exceptional services to ensure a smooth experience. We recommend that you reach out to us directly on @LGUSSupport via private message, so we can escalate this and assist in getting a technician scheduled as quickly as possible. Waiting 6 days without a working washer is certainly inconvenient, and we want to do everything we can to expedite a solution for you. In the meantime, for more information, visit https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078. Thank you for your patience, and we are here to ensure that you get your washer working as soon as possible. We’ll be with you every step of the way to help resolve this. ^Juvy

Aug 20, 2021
Barnaby 114
1 out of 5 stars review

I have this machine for three months

I absolutely hate this machine the spin cycle is awful It’s loud sounds like a airplane taking off. Thumping constantly. Had technical support out and was told to put a towel in with sheets to make it more balanced. Really!!!! If I could return it I certainly would.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Dec 12, 2020
Butch56
5 out of 5 stars review

Great design, great features

[This review was collected as part of a promotion.] This was the 2nd front loaded we have purchase, we looked at the reviews. We noticed a couple of minor issues that others had written, they seemed they were more personal preferences than issues with the washer. We have found this to be everything we wanted in a washer, the spin cycle is great, the load is almost dry at the end. The washer is quite, spin is smooth and controls are easy to use.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
Tropicalgurl819
5 out of 5 stars review

Very Efficient!

[This review was collected as part of a promotion.] I bought my washer a few months ago, and it’s been one of my favorite purchases. It holds a lot of laundry, and cleans thoroughly. I like the variety of settings, especially the quick wash. Overall, this had as been the best washer I have ever purchased.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 11, 2020
Tary
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I love this front loading washer so much more than my last one. The opening is very large so it is easy to get the clothes in and out. It is easy to keep clean and doesn’t collect stuff in the door sealing gasket. It is easy to operate and easy to select options (I never did figure out my previous machine and basically chose the same for every load). I especially like the extra spin cycle for delicates as they come out almost dry and just need a touch ip in the dryer. It also stays in place even on a pedastal.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
dg99
5 out of 5 stars review

Full range of features, simple to use, quiet

[This review was collected as part of a promotion.] I bought this to replace a 16 year old front-loading HE washer that suddenly died. I liked my old washing machine, but this one is quieter, more attractive, and more efficient. It has all the features anyone could want and at a reasonable price for high-quality front-loading HE washer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Oct 11, 2022
downriverfamily
2 out of 5 stars review

LG WM3500CW Washer Disappointing

No drum light. Does not save prior settings. Have to reprogram each load. Cycle times entirely too long. Unless I want to spend entire day washing clothes, I have to wash several days t/o week. With my old washer, wash cycle would align with drying time. Now my clothes are dry at least 20-30 mins before washer is completed. Old washer had more features. Because of supply chain issues, replacement part was on backorder. I wish I could've waited for repair. Would not recommend this model.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG washer. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki