Awesome! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Thank you for taking the time to communicate with LG about your experience with your LG dryer. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hi, Mark. Thank you for sharing your experience with us. It’s great to hear that your LG Dryer (DLG3401W) model has been a solid replacement for your previous 16‑year‑old set and that you’re happy with the results. This model stands out with its Sensor Dry system, which helps prevent over‑drying, and its FlowSense duct clogging indicator, designed to keep the dryer running efficiently for years to come. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hello, Christine. Thank you for sharing your experience with your LG Washer. We appreciate the details you provided about the repeated repairs since 2021 and the performance you’ve observed over time. We want to review the specifics of your LG unit so we can look into this properly and see how we can assist. To allow us to properly investigate the details of your specific product model and to see how we can assist with your repair‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hello, Paula. We appreciate you sharing your experience with your LG Washer. Your note about the drum bearings failing after under six years and the repair cost due to the model’s design gives us helpful insight into what happened with your specific unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your bearing issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James