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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,555 ratings2,550 reviews
  1. 5 stars69% (1,773)
  2. 4 stars18% (464)
  3. 3 stars5% (121)
  4. 2 stars2% (59)
  5. 1 star5% (138)

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Showing 1,441-1,450 of 2,550 reviews
Dec 24, 2023
Gray hair
5 out of 5 stars review

Verified Purchase

Great washer

[This review was collected as part of a promotion.] I bought this after thanksgiving to replace a top load washer. Am happy with the way it works and the way it saves on water.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 12, 2023
Scifinut37
5 out of 5 stars review

Verified Purchase

Out of this world

I bought this front load washer recently and I has far exceeded my expectations! I just discovered tha speed wash setting. I am so happy with this machine. It is FANTASTIC!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Apr 18, 2021
KayJ19
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I am so happy with my purchase does everything I need it to do wish I would have brought it a long time ago

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Oct 29, 2022
070578Carmen
5 out of 5 stars review

Verified Purchase

I love this machine!!

It washes my clothes, towels, and bedding so nicely. I love how it has separate features for the type of load you will be washing. Also, it doesn't smell. I've owned this machine for over a year now, and it doesn't smell!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 8, 2022
Iwantedcleanlaundry
5 out of 5 stars review

Verified Purchase

Quiet

[This review was collected as part of a promotion.] We purchased this washer and the dryer a month ago. I am amazed at how quiet this machine is on spin cycle. Love the quick wash cycle. Gets everything clean.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
May 18, 2026
anonymous
1 out of 5 stars review

The worst high-efficiency washing machine

Let me tell you: if you don't want your clothes to get dingy, DO NOT BUY THIS WASHING MACHINE. It doesn't wash! It only dampens the clothes because it doesn't use enough water. There were times when I would take the clothes out after the wash cycle finished, and they weren't even wet. I understand the need to save water, but this is the worst high-efficiency machine out there!

Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your feedback regarding your LG Washer (WM3400CW) model. We understand the importance of having a washer that thoroughly saturates and cleans your laundry to prevent clothes from looking dingy. We want to ensure our high-efficiency laundry appliances deliver the exceptional wash results we are known for. For cycles that seem to use too little water, selecting Deep Wash or Heavy Duty can increase water levels and improve saturation. Using the Water Plus option can also help ensure the load is fully soaked throughout the wash. You can review additional tips here: https://www.lg.com/us/support/help-library/not-enough-water-front-load-washer--20150720917315. If you need further support, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy

May 8, 2026
kerbe2705
5 out of 5 stars review

I'm impressed!

So far I've been impressed by how thoroughly this unit cleans: It has removed stains and other discolorations that my previous washer did not. It's also significantly more quiet. The only concern I have is with the "detergent amount" learning curve: I seem to consistently make the wrong choice between 1 Tbs. and 2 Tbs. - and end up with a washer full of suds as a result! Not enough to set-off the suds sensor but, still, an alarming amount of foam from "he" detergent...

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there, Kerbe! Thanks for the great review. Sounds like your washer is really showing off its cleaning power. We’ll pass along your note about the detergent learning curve to our product team. If you ever need a hand in the future, our team at @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich

May 23, 2026
JS
4 out of 5 stars review

Useful, but know what you're getting.

Hello! I bought this a while ago and have been using it fairly often (1-2/week). I bought a service contract for the maximum years so it covers the longest amount of time. (Good investment for this product 100%). The item started leaking earlier this year from the soap dispenser. Had the service tech come out and verify the leaking (leaked with no soap during their inspection). What was the cause? The spouts on top are angled in such a way that when water is passed through, it sprays onto the walls of the dispenser, which in turn sprays onto the tray and runs the length of it to the front and spills to the front panel. How to fix it? Replace the dispenser tray and dispenser box. Why does this work? because the part wears down over time and eventually becomes loose, allowing for water to seep. How hard is it to fix? Not hard at all, some clamps and screws to remove the top of the washer, the dispenser, and move the hoses over. Why should you care? If you have any kind of flooring that has cracks, is near walls or moulding on the floor, it will pool on the floor and cause damage to the house/subfloor. Recommendations to help prevent damage? Buy a vinyl/laminate floor mat for the washing machine to sit on.

Helpful?7HUNDQCYJTK013578519234
Dec 28, 2025
Chezette
4 out of 5 stars review

A lot of features

New to my LG washer and dryer. I’m still confused as to why normal wash is 3H. I downloaded the Manuel. Is there any way to not have my wash go for 3H. Is there a reason someone will wash a load for 3 hours? Even some of the other settings are 60-90 minutes.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, Chezette. Thank you for sharing your experience with your LG Washer. The way you described being new to the washer and dryer and noticing the Normal cycle showing a 3‑hour time gives a clear picture of what you’re seeing, and it’s a great question many new owners have. Cycle times can vary depending on load size, soil level, selected options, and energy‑efficient wash patterns, which can sometimes make the Normal cycle appear longer than expected. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cycle‑time behavior being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277TWW ^James

Jan 4, 2026
Hornbeam
5 out of 5 stars review

Excellent washing machine

I've been using this washing machine for a couple of years and have been completely satisfied. It cleans my clothes, but is also gentle on them. I use the cold or low temperature settings and everything comes out clean. I can wash large items, like rugs, The machine has bells and whistles, but also obvious options (e.g., gentle and normal cycles) so I can accomplish what I want. Very happy with my purchase.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi. Thanks for sharing your experience with your LG Washer—love hearing how your washer has been a steady, reliable part of your routine for years! It’s great that it’s giving you that perfect balance of powerful cleaning and gentle care, whether you’re tackling everyday loads or big items like rugs. Sounds like the mix of smart features and simple cycle options is hitting the sweet spot for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James