Hi. Thanks for reaching out about your LG Dryer. Towels are one of the heaviest, most absorbent items you can dry, so the settings you choose make a big difference in how long the cycle takes. Your note about extended dry times helps show exactly what you’re seeing with your new LG unit. For the best results with towels, LG recommends using Heavy Duty, Towels, or Normal with High Heat, depending on your model. This page offers helpful guidance on cycle use and drying performance: https://www.lg.com/us/support/help-library/lg-dryer-electric-laundry-is-not-drying-well--20154774023740 To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James

Hi there, thank you for sharing such a thoughtful review of the DLG6101W. It’s wonderful to hear how well the dryer is performing for your home — from the large capacity and quiet operation to the energy‑saving Smart features. Matching your LG washer is a nice bonus too. If you ever want help exploring settings or features, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hi there, when the world of appliances leave a sour taste in your mouth like lemons. No worries, we make lemonade. We have a few questions? Has your dryer recently been installed? What type of noise are you experiencing? The noise could be from bad drum supports or from shipping bolts not being removed prior to install, and or the motor, rollers, bearings, blower wheel. Furthermore, we don't want you to fret. Please allow us the opportunity to help ease your pain of sleepless nap times. Please contact us via Facebook or X using the handle @LGUSSupport with the serial/model number and a good phone number so that we can solve the mystery of the wayward dryer singing a tune of annoyance all by itself fixed quickly. ~Tanisha

Hey there Valerie! We want to help make your LG dryer easy to use so you can have a great and relaxing laundry experience. So we can better assist you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and what's happening, and we'll be ready to help! *Josh

Hi there. Thank you for reaching us. I'm so sorry to hear that you're having trouble understanding the energy-saving features on your new LG DLE6100W dryer. I can imagine how frustrating it must be to feel like you're not getting the benefits of energy efficiency. Firstly, I want to acknowledge that we appreciate your enthusiasm for the large capacity of your dryer and your desire to make a positive impact on the environment through energy savings. I understand that the manual dry cycle options for medium, low, and high heat don't seem to be offering the energy-saving benefits you expected. I apologize that our product manual didn't clearly explain this feature, and I'm here to help clarify things for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, there. Thank you for sharing your experience with the LG Dryer (DLG6101W) model. It’s great to hear that after purchasing the washer earlier this year, you decided to come back for the matching dryer simply because you wanted the full set. They really do look sharp side‑by‑side, and it’s wonderful that the dryer is already performing just the way you hoped. The Sensor Dry system and Smart Inverter motor help keep cycles efficient and consistent, which makes everyday laundry feel effortless. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy