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Customer reviews for LG 7.3 cu. ft. Gas Dryer for
LG 7.3 cu. ft. Gas Dryer
4.2 out of 5 stars
stars
313 ratings313 reviews
  1. 5 stars65% (202)
  2. 4 stars15% (48)
  3. 3 stars4% (12)
  4. 2 stars4% (11)
  5. 1 star13% (40)

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Showing 1-10 of 313 reviews
Nov 20, 2023
Lady of the Laundry
5 out of 5 stars review

Verified Purchase

Ease of operation was key!!!

[This review was collected as part of a promotion.] Everyone I spoke with who had bought a washer and dryer recently suggested that I look at LG brand. I had had a whirlpool for 33 years, so I was reluctant to switch brands. however, after a quick read in the accompanying booklet, my dryer was finishing my first load !!! So simple! ease of operation was key to my purchasing this dryer!!!

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
Jan 26, 2024
Pensacolaman
5 out of 5 stars review

Verified Purchase

Great if you read the manual!

Normal = medium heat, heavy duty = high heat on the auto-sensor. So if you’re mixing jeans with shirts, use timed dry or heavy duty to insure they’re dry first try. I don’t need all the bells and whistles, I just want the clothes dry in a timely manner and this does the job for a reasonable price.

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
Jun 8, 2023
Goatgrandma
5 out of 5 stars review

Verified Purchase

Quiet and Efficient

[This review was collected as part of a promotion.] I am so pleased with my new LG dryer. It is very quiet! I love the fact that the energy star efficiency means that I am drying my clothes using way less energy than my old dryer. My clothes come out soft and wrinkle free. I also love the LG ending chime.

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
May 6, 2024
GrammieBob
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] I really like the dryer. We had some difficulty with it but found out it was not the dryer but our plug and vents. We got the plug fixed and the vents cleaned out, it works wonderful. I love the way it is drying the clothes.

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
Jan 19, 2024
thebat823
5 out of 5 stars review

Verified Purchase

Good value, simple to operate

[This review was collected as part of a promotion.] We needed a new dryer fairly quickly, as our old one unceremoniously decided to stop working in the middle of the dry cycle. Luckily, our neighbor let us use their dryer that night. So, off to the Internet, seeing what was available and at a reasonable price. I had read that LG products were rated the highest, so that was my target. This model was on sale at a local store, with a promised delivery of 2 days. I found that it was easy to operate, with little reading of a manual. This last point is a pet peeve of mine, in that I detest new products that are not intuitive to operate.

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
Aug 25, 2023
CAT2023
4 out of 5 stars review

Verified Purchase

Pleasantly surprised!

[This review was collected as part of a promotion.] I was a little nervous about this purchase because there were mixed reviews. However, I have been pleasantly surprised! The dryer works great- I have had no problems with it. I love that I can choose it I want to use the auto dry or I can set my own timer if I prefer. Additionally, it makes the cutest little chiming song when the load is done. My clothes have come out less wrinkled and very dry every time. Very happy I decided to take a chance on this one. . . .

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
May 15, 2024
RXO IS AWFUL
3 out of 5 stars review

Verified Purchase

RXO IS AWFUL

[This review was collected as part of a promotion.] Love my new dryer however due to the horrible logistics at a supposed logistics company RXO I can only give this a 3 star review. I will never purchase another item if it involves using RXO logistics as they were anything but a logistics company

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
reply from LG

We understand your frustrating experience with RXO Logistics. It's understandable to be disappointed when a delivery and installation doesn't go smoothly, especially for a new appliance you're excited about. Based on the review, it seems RXO failed to properly install your LG DLE6100W dryer after multiple attempts. They claimed the delivery team was new and didn't know how to install it, and then no-showed on scheduled installation appointments. This is clearly unacceptable service from a logistics company. To resolve this, I recommend reaching out to LG directly through our social media channels @LGUS on Twitter, Facebook, or Instagram. Send us a private message with your contact information and a brief description of the issue. Our team will be happy to assist you further and work with RXO to ensure a successful installation. We value your business and want to make this right. In the meantime, I suggest carefully packing up the dryer and keeping it in a safe place until our team can provide further assistance. Thank you for bringing this to our attention. We appreciate your patience and look forward to getting your new LG dryer installed properly. —Renzo

Mar 10, 2024
Jose Ostrovsky
2 out of 5 stars review

Verified Purchase

Features hard to find .

[This review was collected as part of a promotion.] After purchase and install we realize the manual in English or Spanish is hard to understand, we call NO CUSTUMER SERVICE, ONLY IA...by text? only videos on You Tube let use the dryer more or less... Not very happy.

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
reply from LG Digital Care Team

Hi Jose! We understand you're having difficulty using the features in your dryer. We're here to help! Feel free to send us a private message on social media (@LGUSSupport) with your phone, model, and serial numbers. We'd be happy to go over the smart features and cycle options your dryer has to offer! ^Chris

Oct 18, 2023
Cyndi Laurie
1 out of 5 stars review

Verified Purchase

Worst experience ever!!

Worst experience ever!! I bought it August 24th and still haven’t been able to use it!! First the door latch faulty. Waited two weeks for that to be fixed only to find out it doesn’t heat up?!! I waited two weeks for someone to come out and tell me it needs a part to fix the heat , that is still on order? No repair scheduled yet. No dryer!!

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
reply from Customer Care

Hi there. We know your experience has been less than ideal, and we'd love the opportunity to correct this. Please send us a private message on our social media using @LGUSSupport, and we'll get right on this!

Nov 16, 2023
jbhh
1 out of 5 stars review

Verified Purchase

Smart features are dumb.

We had flow problems initially. After the vent cleaning was done and the air flowed strongly, the machine still acted as if there were flow problems and would shut down after only a few minutes. We had to restart the drier several times before our clothes were dry.

Review from lg.com
Helpful?3Y1LLFQMY4D513577766338
reply from Customer Care

Hey there. Thank you for taking the time to leave us a review on the 7.3 cu. Ft. Ultra Large Capacity Rear Control Electric Energy Star Dryer. This differs from the kind of experience we hope to have, but we are here to help. You can easily contact us for your questions by sending us a private message on Facebook or Twitter using @LGUSSupport or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Anthony