Skip to Main Content
Sams Club
Sams Club
Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. for
Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.
4.5 out of 5 stars
stars519 ratings452 reviews
  1. 5 stars69% (360)
  2. 4 stars21% (107)
  3. 3 stars3% (14)
  4. 2 stars2% (11)
  5. 1 star5% (27)

Member photos

Sort by |
Showing 301-310 of 452 reviews
Apr 29, 2020
Patti
5 out of 5 stars review

Great Camera system

I purchased this becasue my other system stopped working and I could not get anyone from their company to help me. I did not even have to change the cameras out and I have a perfect video feed from all of them. Love it!!

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
Dec 7, 2019
Vet028
5 out of 5 stars review

Quality picture

Easy set up. Company is responsive to questions regarding technical issues. Picture is very clear and colorful in the day. Night vision is also quality.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hi Tammy, thank you so much for taking the time to leave a review! We are so happy to see that we have been able to assist, should you have any further questions or concerns, please reach out!

May 16, 2020
Dafuzz
5 out of 5 stars review

Good system

After researching camera systems I found this was the highest rated. It's partially installed now and I have to say it's a great picture and system is easy to use. The extra year warranty for writing this review is just a bonus.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
Mar 19, 2019
tpup
5 out of 5 stars review

wow

bought as a gift for my daughters new home. installed cameras, wired it all up fired up the first camera to get an idea of what it would be like . . .WOW. Amazing clarity. you will have peace of mind with this system. Thoroughly recommend.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Brand Marketing

We're so happy to hear that you're impressed with your daughter's new system! Thankyou for sharing your feedback with us.

May 31, 2020
Chevmike
5 out of 5 stars review

4K Ultra HD 4TB Security System with 16 Cameras

I bought this to replace 10 yr old defender system. I can't believe the sharpness of these cameras down the the blades of grass in yard. It was easy to set up and connect to network. I plan on enjoying this system for years to come.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
Mar 21, 2020
Nana fan
2 out of 5 stars review

too hard to see writing on screen

This is much harder to understand than my old system. I'm elderly now and need simple things. I need a mouse so I don't have to get up all the time to use the mouse. I'm not happy with this system.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Nancy. Thank you for taking the time to review your Defender 4K security system. We are very sorry to hear about your disappointment with the system. Please reach out to our support team. via Facebook Messenger or e-mail for any further assistance, we will be glad to assist. We are looking forward to helping you get the most out of your system! Melissa C.|Defender Customer Experience Expert www.Defender-usa.com

Dec 17, 2019
Chuck777769
5 out of 5 stars review

Great product

I bought these cameras 3 weeks ago. They were very easy to install, and they work great. I used support 2 times, and they were very helpful. The night vision works wonderful. Works a lot better than most systems I have seen.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hi Charles, we are happy that you are enjoying your system and that you had a great experience contacting our support team. Martin R. | Defender Customer Experience Expert

Jan 8, 2020
Lynn Turf
5 out of 5 stars review

Great System

System was bought about 2 months ago, installation was quick and easy. Picture quality is awesome and so much better than the system we bought 5 years ago. We will continue using Defender Systems for our security needs.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender Customer Experience Expert

Hello Lynn Platero. Thank you very much for taking the time to review your Defender 4K wired security system. Welcome to the Defender Family! We are glad you are happy with the picture quality, and quick and easy installation. Should you require any assistance, please reach out to our Support Team via e-mail or phone, as we are more than happy to assist!

Nov 15, 2019
BEC1
5 out of 5 stars review

EASY INSTALL

WE BOUGHT THESE FOR WORK, AS PARTS HAVE BEEN MISSING FROM THE GARAGE. SET UP 4 CAMERA SYSTEM IN LESS THAN 2 HOURS. THE HARDEST PART WAS DRILLING THRU CEMENT WALLS.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender Support

Thank you James Zellar for taking the time to review your Defender 4K wired security system. ! I'm happy to hear the installation was completed quickly. Should you find that you have any questions please contact our support team by phone, email or live chat!

Mar 5, 2020
Beaver2226
5 out of 5 stars review

Easy to work!!!

We just upgraded to a new set however we have had the cameras for 10 years and they are wonderful and work for what we needed. Defender customer service is also easy to deal with as well.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Marleena and Bill, thank you for taking the time to review your Defender 4K security system! Welcome to the Defender Family! We are so glad to hear you are happy with your second system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert